The New Course of Time & Expense Report­ing — Employ­ee expe­ri­ence in focus

Employ­ees and employ­ee expe­ri­ences are at the cen­ter of mod­ern orga­ni­za­tion’s strat­e­gy, same way as cus­tomers and cus­tomer expe­ri­ence. Employ­ee expe­ri­ence is a com­bi­na­tion of inter­ac­tions with oth­er employ­ees, process­es and tech­nolo­gies. With mod­ern and well-imple­ment­ed solu­tions, your orga­ni­za­tion can smoothen the ways of work­ing and offer your employ­ees a seam­less and user-friend­ly user expe­ri­ence through­out the process. To reach this goal, you must eval­u­ate your cur­rent solu­tions and process­es — is now the time for change?

Smoother day-to-day

At its’ worst, time & expense report­ing can be extreme­ly time-con­sum­ing and frus­trat­ing for every par­ty involved. Are you aware of how your employ­ees expe­ri­ence your cur­rent report­ing process­es? Maybe there is a need to fas­ten or smoothen the process. In that case, now is the time to mod­ern­ize the process and, in turn, bet­ter the over­all employ­ee experience.

No mat­ter the task, if its’ unnec­es­sar­i­ly com­pli­cat­ed and/​or time-con­sum­ing to com­plete, its’ human nature to push the com­ple­tion to the last minute. Among oth­er things, this also applies to time and expense report­ing. Less than a third of employ­ees would describe their employ­er’s report­ing process as opti­mal (Empow­er­ing your peo­ple: How exec­u­tives can jump­start the flex­i­ble work­place”, Oxford Eco­nom­ics, 2022.). The sense of wast­ed time leads to stress — whether it’s time spent on locat­ing and pro­cess­ing receipts, writ­ing out descrip­tions or cat­e­go­riz­ing events.

With a mod­ern and mobile report­ing solu­tion, your employ­ees can doc­u­ment pur­chase events, includ­ing receipts, direct­ly into the sys­tem avoid­ing i.e. print­ing and scan­ning. The solu­tion should enable auto­mat­ic expense break­downs and cat­e­go­riza­tion to the report, as well as enforce applic­a­ble rules and poli­cies to make assure that i.e. tax­es are report­ed cor­rect­ly. When the report­ing process takes place in a guid­ed inter­face, less time is spend and less mis­takes are made when report­ing, check­ing and approv­ing reports.

The end­less jun­gle of rules and poli­cies often offers more con­fu­sion than clar­i­ty for those nav­i­gat­ing in it. With an auto­mat­ic time & expense report­ing solu­tion, your orga­ni­za­tion can stream­line the approval process. This way your employ­ees can have an eas­i­er expe­ri­ence whilst still ensur­ing compliance.

Clar­i­ty in processes

SAP Con­cur Expense report­ing solu­tion allows you to min­i­mize the bot­tle­necks in the the approval process. It’s a wide­ly inte­grat­ed and mod­ern expense report­ing solu­tion, that allows your employ­ee’s to save receipts and form, check and approve expense reports. The solu­tion uti­lizes a range of automa­tion, i.e. OCR (Opti­cal Char­ac­ter Recog­ni­tion) ‑pro­cess­ing, that allows for auto­mat­ic recog­ni­tion of spend cat­e­go­ry, sum and date from the receipt. Users can eas­i­ly auto­mat­i­cal­ly gen­er­ate tem­plate-based expense reports based on the receipt or through man­u­al selec­tion. You can can flex­i­bly define the work­flows with­in the sys­tem (i.e. for report check­ing and approval) opti­miz­ing the work­flows to bet­ter suite your orga­ni­za­tion’s needs. 

As with many oth­er areas, a key dri­ver in choos­ing the best sys­tem for trav­el and expense report­ing is employ­ee experience.

Inter­est­ed to know more about the capa­bil­i­ties of SAP Con­cur? Con­tact us and turn your orga­ni­za­tion’s course towards mod­ern and future-proof trav­el and expense man­age­ment solutions.