ISLET QUAL­I­TY POLICY

Our mis­sion is to build a sus­tain­able future with advanced tech­nolo­gies togeth­er with our cus­tomers and part­ners. We are a trust­ed and long-term part­ner for our wide and diverse cus­tomer base. We are thriv­ing to be the best work­place in the world for our team.
Togeth­er with our col­leagues and part­ners we uti­lize and devel­op the newest tech­nolo­gies with agili­ty, skill, and ded­i­ca­tion. We work every day to use our 25 years of indus­try and mar­ket expe­ri­ence to meet the needs and expec­ta­tions of our cus­tomers and stake­hold­ers at the high­est qual­i­ty, with the lat­est tech­nol­o­gy.
In addi­tion, we con­sid­er it a key task to com­mu­ni­cate Islet com­pa­ny val­ues to all our employ­ees, to main­tain high qual­i­ty ser­vice, ensure oper­a­tional effi­cien­cy and con­tin­u­ous improvement.

Our com­mit­ment to qual­i­ty management

ISO 9001:2015 qual­i­ty man­age­ment sys­tem has been devel­oped and imple­ment­ed with the above in mind and all Islet employ­ees and part­ners are active­ly involved in the oper­a­tion and con­tin­u­ous improve­ment of the qual­i­ty man­age­ment sys­tem. Inte­grat­ed part of the sys­tems are the fol­low­ing tasks:

• Set qual­i­ty objec­tives and ensure that the tar­gets are met
• Imple­ment inter­nal process­es and policies
• Mea­sure the effec­tive­ness of our processes
• Ensure the opti­mal use of human and orga­ni­za­tion­al resources
• Sup­port and encour­age con­tin­u­ous learning

Our val­ue propo­si­tion to our customers

• Over 25 years of expe­ri­ence in busi­ness tech­nolo­gies and process­es and data and ana­lyt­ics we pro­vide high qual­i­ty ser­vice.
• We reg­u­lar­ly mea­sure and eval­u­ate the sat­is­fac­tion of Islet cus­tomers and based on the results we improve our process­es and ser­vices.
• We believe in long-term strate­gic part­ner­ship.

Our val­ue propo­si­tion to our employees

• Employ­ees are the most impor­tant asset for us, it is our goal to ensure that our employ­ees feel val­ued and appre­ci­at­ed so we mon­i­tor and eval­u­ate employ­ee sat­is­fac­tion regularly.
• We believe in life-long learn­ing and that tech­nol­o­gy is for every­one. We encour­age our col­leagues to learn and imple­ment the lat­est technologies.
• We are con­tin­u­ous­ly work­ing for our val­ues like equal­i­ty, inclu­sive­ness and diver­si­ty.
• We help and sup­port each oth­er, pro­vide flex­i­ble work­ing con­di­tions and respect each other.

We are com­mit­ted to con­duct­ing our busi­ness in a sus­tain­able man­ner, with trans­paren­cy and fair­ness towards all our employ­ees, cus­tomers, part­ners, and oth­er stake­hold­ers. We strive to ensure the high­est qual­i­ty of our prod­ucts and ser­vices, while tak­ing into con­sid­er­a­tion the envi­ron­men­tal impact of our activities.

Islet is com­mit­ted to meet the reg­u­la­to­ry norms in all the coun­tries where our ser­vices are used by our customers.

Our mot­to: We han­dle all conditions