SAP S/4HANA Cloud Public Edition is a market leading cloud ERP that guarantees industry best practices and continuous innovation. The main highlights and innovations for SAP S/4HANA Cloud Public Edition 2402 release center around the following areas: intelligent technologies, user experience, integrations, and sustainability. Let’s have a quick glimpse into some of the new features!



SAP has continued investing in intelligent technologies like artificial intelligence (AI), machine learning (ML), and robotic process automation (RPA) to empower ERP users with smarter decision-making capabilities, automating repetitive tasks, anticipating market trends, and optimizing resource allocation.

Joule is a natural language generative AI copilot built directly into SAP S/4HANA Cloud Public Edition. It can assist in retrieving relevant information, completing more complex or time-consuming tasks or finding the functionalities needed within the SAP system. Joule is available in the Early Adopter Care Program.

SAP S/4HANA roadmap, Joule



 Another central topic of SAP innovations is user experience and user journey. New features supporting the user experience are:

  • SAP Collaboration Manager substituting the chat function of the earlier SAP CoPilot,
  • SAP Fiori Launchpad helping business users to oversee, structure, and organize their tasks. The classical groups were outdated, and spaces and pages have been developed towards a more process-oriented, role-based approach.
  • Generally Available (GA) collaboration platform allowing users to share relevant business data using cards in Microsoft Teams chat with the possibility of the recipient to edit the data directly in SAP S/4HANA Cloud, or to initiate a Teams call directly from SAP S/4HANA Cloud Public Edition.

Robotic Process Automation and Machine Learning support sales forecasting and financial reporting in the following areas while simplifying and speeding up processes and mitigating risks of possible errors, here some examples:

  • Assisted Sales Order Completion in ISLM Intelligent Scenario Lifecycle Management provides users recommendations based on historical data for input fields that are crucial for further processing. Additionally, the ISLM App Intelligent Scenarios Management enables users to train the model.
  • Automatic Material Inspection in Customer Returns allows companies to input the inspection results even before the product is returned.
  • Review Booklet Designer for creating customer-specific reporting experiences and enhancing the adaptability of the reporting content with a richer set of features.


Some of the key developments of SAP S/4HANA Cloud Public Edition 2402 release’s process integrations area include:

SAP S/4HANA roadmap

  • The new SAP Fiori App is available for supply chain management to follow the journey of a specific serial number through related business documentations. This increases transparency of the inventory stock and improves data consistency.
  • Enterprise Contract Management and Icertis Contract Intelligence for sourcing and procurement. It facilitates buy side, sell side and contracting tasks especially in the source-to-contract processes.
  • Integrated Risk Management in SAP Financial Compliance Management for ensuring full compliance with internal and external regulations.


SAP S4/HANA Cloud Public Edition 2402 release has improved the integration of SAP Sustainability Footprint Management with other SAP solutions:

  • SAP EHS (Environment, Health & Safety) Environment Management for importing direct and indirect emission data to calculate corporate and product footprints while ensuring compliance with legal and regulatory standards. New added feature is Emission Declaration Enhancement.
  • SAP Sustainability Control Tower with holistic ESG reporting and steering, provides a centralized platform for comprehensive sustainability management.
  • SAP Sustainability Data Exchange to import supplier-specific product footprints.
  • Integrated Financial Planning with SAP Analytics Cloud to manage the environmental footprint alongside economic sustainability goals. It allows to create environmentally responsible strategies and, at the same time, identifies financial risks and costs.

Innovations and developments in SAP S/4HANA Cloud Public Edition 2402 focus on intelligent automation, predictive analytics, industry-specific needs and they address unique challenges.

Want to hear more? Contact us

Tom Sandell
Sales Director, ERP solutions, Isletter
+358 40 503 0355



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Read more:

Product release highlights SAP S/4HANA Cloud Public Edition – 2402 with Bert Schulze: What’s New in SAP S/4HANA Cloud Public Edition – 2402 Product Release Highlights (

Intelligent ERP Update – SAP S/4HANA Cloud Public Edition 2402 with Yannick Peter Schmitt:

Artificial Intelligence and Technologies in SAP S/4HANA Cloud Public Edition 2402 with Syed Talal Hussain: & Artificial Intelligence and Technologies in SAP S/… – SAP Community

Sustainability with SAP S/4HANA Cloud Public Edition 2402 with Syed Talal Hussain: Sustainability with SAP S/4HANA Cloud Public Editi… – SAP Community

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