Islet helped Ener­vent map cur­rent state of processes

Finnish air ven­ti­la­tion equip­ment man­u­fac­tur­er Ener­vent Zehn­der, part of the Swiss Zehn­der Group, want­ed to bet­ter under­stand the sit­u­a­tion of their busi­ness-crit­i­cal process­es. The busi­ness process­es had not been doc­u­ment­ed, but the infor­ma­tion was with the orga­ni­za­tion’s employ­ees. Ener­vent set out to map its process­es for a new ERP solu­tion, and thus there was also a need to doc­u­ment and under­stand their cur­rent situation. 

“Islet’s solu­tion-ori­ent­ed think­ing, abil­i­ty to under­stand our needs, and strong busi­ness process exper­tise con­vinced us. They offered exact­ly the kind of ser­vice pack­age we need­ed to map and describe our process­es,” says Son­ja Häg­gman, respon­si­ble for Enervent’s IT projects and marketing.

Coop­er­a­tion and its benefits 

The coop­er­a­tion between Islet and Ener­vent Zehn­der pro­gressed when plan­ning began for the imple­men­ta­tion of the par­ent com­pa­ny Zehn­der Group’s SAP sys­tem for Ener­vent in Fin­land. At the same time, an urgent need for a GAP analy­sis was iden­ti­fied, which required pre­cise process descrip­tions. Four key process areas — finance, sales, pro­cure­ment, and pro­duc­tion — need­ed descrip­tions. Islet’s experts car­ried out the process map­ping and doc­u­men­ta­tion flex­i­bly and effi­cient­ly accord­ing to Ener­ven­t’s wishes.

The goal of the process descrip­tions was to gain a com­mon under­stand­ing between the par­ent com­pa­ny and Ener­vent about local process­es and to iden­ti­fy pos­si­ble dif­fer­ences in process exe­cu­tion. In addi­tion, the descrip­tions made com­mu­ni­ca­tion and infor­ma­tion exchange eas­i­er, as the project team mem­bers bet­ter under­stood the sys­tem’s needs and expec­ta­tions. The process descrip­tions also helped to bet­ter plan the project imple­men­ta­tion, as the GAP analy­sis could be done more accu­rate­ly and efficiently.

As a result, Islet pro­vid­ed Ener­vent with high-lev­el process descrip­tions as well as more detailed descrip­tions of process stages. Despite the tight sched­ule, the project was imple­ment­ed on time and under the esti­mat­ed bud­get. The coop­er­a­tion was smooth and the feed­back on Islet’s experts very pos­i­tive. The process descrip­tions helped rep­re­sen­ta­tives of the par­ent com­pa­ny and Ener­ven­t’s dif­fer­ent busi­ness areas to under­stand busi­ness process­es more thor­ough­ly from start to fin­ish, to iden­ti­fy bot­tle­necks and oppor­tu­ni­ties for effi­cien­cy, and to define and iden­ti­fy local busi­ness needs, require­ments, and spe­cial fea­tures. In addi­tion, it was pos­si­ble to iden­ti­fy areas that may pose risks in the project itself.

Results and ongo­ing cooperation 

The results of the col­lab­o­ra­tion were excel­lent: Islet’s experts deliv­ered high-qual­i­ty process descrip­tions on sched­ule and with­in bud­get. This facil­i­tat­ed Enervent’s par­ent com­pa­ny’s GAP analy­sis and result­ed in cost savings.

This pos­i­tive expe­ri­ence has led to ongo­ing coop­er­a­tion. Islet sup­ports Ener­vent in their SAP roll­out project as a local part­ner, respond­ing to var­i­ous needs. This is a tes­ta­ment to the sat­is­fac­tion of both par­ties with the coop­er­a­tion and its results.

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Ener­vent Zehn­der is a Finnish com­pa­ny pas­sion­ate about indoor cli­mate. Ener­vent has been devel­op­ing, man­u­fac­tur­ing, and mar­ket­ing ener­gy-effi­cient solu­tions that improve indoor cli­mate since 1983, with the mis­sion to help peo­ple live and work in a healthy and pleas­ant indoor environment.

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