ISLET­TER HIGH­LIGHT: Arto Myl­läri, Istekki

THROUGH ISLET BINOC­U­LARS: ARTO MYL­LÄRI, DESIGN­ER, ISTEKKI

I am born and bred in Kuo­pio and main­ly spend my free time at my sum­mer cot­tage. Some of my hob­bies are pho­tog­ra­phy and infor­ma­tion tech­nol­o­gy. I have also been get­ting famil­iar with 3D print­ing. I take care of my phys­i­cal health by bik­ing and also by snow­shoe­ing in winter.

In what kind of orga­ni­za­tion and role do you work?

I work at Istek­ki Oy which is a grow­ing and devel­op­ing infor­ma­tion, health and well-being tech­nol­o­gy expert organ­i­sa­tion with over 600 employ­ees’ and oper­a­tions all over Fin­land. We pro­vide ICMT tech­nol­o­gy ser­vices for health care and munic­i­pal oper­a­tions. My own role at Istek­ki is design­er in appli­ca­tion ser­vices, with main­ly SAP main­te­nance responsibility.

I have worked with SAP since 2002. At first, I worked for the City of Kuo­pio in local key user role for half a year and then jumped into Kuo­pio pro­cure­ment in sys­tem key user role. My tasks revolved around tech­ni­cal main­te­nance, devel­op­ment and coor­di­na­tion, so after that I moved to sys­tem main­te­nance in the City of Kuopio’s ADP cen­ter. In 2009 the Kuo­pio Uni­ver­si­ty Hospital’s Tek­plus and ADP cen­ter merged and gave birth to Istek­ki, where I have con­tin­ued work­ing main­ly with SAP along with cou­ple of oth­er systems.

What is the best thing in your work?

The best thing in my work is its vari­abil­i­ty, as well as how we aim to tack­le the chal­lenges and to ease pro­ce­dures of the sys­tem from the user point of view. We don’t do things just for the sake of tech­nol­o­gy, but rather the need comes from the cus­tomer. For exam­ple, devel­op­ment and elec­tri­fi­ca­tion of the cen­tral ware­house have result­ed in a great amount of pos­i­tive feed­back from the users.

In devel­op­ment, cost pres­sures bring their own chal­lenge, and the made changes have part­ly helped to reduce costs while func­tion­al­i­ties remain the same. For exam­ple, trans­fer­ring depart­ment stor­age rooms refill ser­vices func­tion­al­i­ties from a sep­a­rate sys­tem to SAP did improve usabil­i­ty while it also reduced sep­a­rate main­te­nance costs at the same time. In a large-scale order com­mu­ni­ty com­pro­mis­es are nec­es­sary, and not all wish­es can always be ful­filled com­plete­ly. Nev­er­the­less, it has been nice to notice that con­sid­er­ing the sys­tem use rate and order quan­ti­ties the year­ly growth has continued.

How do you think your sec­tor will develop?

One appar­ent devel­op­ment direc­tion is robot­ics, and espe­cial­ly the use of arti­fi­cial intel­li­gence (AI). Users’ rou­tine activ­i­ties in appli­ca­tions are being autom­a­tized even more, and devel­op­ment can also be seen in every­day life, for exam­ple in cars that have high­ly devel­oped assis­tance sys­tems. Also cloud ser­vices are grow­ing and devel­op­ing in fast pace and IoT brings new pos­si­bil­i­ties. When work­ing in this sec­tor in the mid­dle of all oper­a­tions, you may not rec­og­nize those changes to be such a huge thing, as the field is con­stant­ly devel­op­ing. In the begin­ning of this mil­len­ni­um we couldn’t even image all the things done today.

What is your organization’s core mes­sage to stake­hold­ers and customers?

Build­ing a bet­ter work­ing Fin­land. At Istek­ki we aim to ease and stream­line cus­tomers’ work, com­pre­hen­sive­ly enable ser­vices that pro­vide mutu­al val­ue and focus­ing on cus­tomers to boost the devel­op­ment of new solu­tions. Istekki’s vision is to be a respect­ed enabler of the most impor­tant work in Finland.

How do you keep the best pro­fes­sion­als in-house and what makes your orga­ni­za­tion a great place to work?

Team spir­it is the key. At Istek­ki we work togeth­er effort­less­ly and serve our cus­tomers as well as have a vast know-how on dif­fer­ent fields. We also invest heav­i­ly in employ­ees’ know-how and edu­ca­tion. And employ­ees’ well-being is sup­port­ed by cul­ture and leisure time activities.

How is the col­lab­o­ra­tive part­ner­ship with ISLET?

Over the years, the col­lab­o­ra­tion with ISLET has been easy and we have found solu­tions to chal­lenges togeth­er. We have always been able to trust high qual­i­ty col­lab­o­ra­tion and exe­cu­tion both in sys­tem devel­op­ment as well as prob­lem sit­u­a­tions. Islet­ters are eas­i­ly approach­able and com­pe­tent pro­fes­sion­als. Customer’s opin­ions and needs are val­ued, and the best out­come is reached.

Own mot­to

Yes we can!

#Islet­ter­High­light #ISLET­Group #Islet­ter­Life #Istek­ki #Kuo­pio #part­ner­ship #col­lab­o­ra­tion #inter­view