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Islet has suc­cess­ful­ly renewed its “SAP Part­ner Cen­ter of Exper­tise” (COE) cer­tifi­cate. The cer­ti­fi­ca­tion focus­es on con­sis­ten­cy and per­for­mance of dai­ly sup­port and main­te­nance activ­i­ties and the oper­abil­i­ty of the sup­port infrastructure.

Islet demon­strat­ed its com­pe­tence through a com­plex audit process con­duct­ed by SAP. The process includ­ed assess­ments of the infra­struc­ture, process­es and tools, AMS ser­vices and team skills. In all these cat­e­gories Islet met the stan­dards SAP has set for its part­ners when pro­vid­ing main­te­nance ser­vices for customers.

SAP Part­ner Cen­ter of Exper­tise cer­ti­fi­ca­tion shows our long-term com­mit­ment to pro­vid­ing high-qual­i­ty SAP sup­port ser­vices. We have pro­vid­ed appli­ca­tion man­age­ment ser­vices for over 20 years to our cus­tomers in dif­fer­ent indus­tries and we con­tin­ue to ensure that our cus­tomers can smooth­ly run their busi­ness oper­a­tions in the future.

Tom­mi Luoto

Chief Tech­nol­o­gy Offi­cer, Islet Group

SAP Part­ner COE cer­ti­fi­ca­tion adds val­ue to Islet services

Exper­tise

SAP Part­ner Cen­ter of Exper­tise cer­ti­fi­ca­tion demon­strates Islet’s deep exper­tise in SAP solu­tions. Our Appli­ca­tion Man­age­ment Ser­vices (AMS) deliv­ery team mem­bers are high­ly skilled and cer­ti­fied pro­fes­sion­als. In 2022, Islet obtained over­all 77 SAP and Microsoft cer­ti­fi­ca­tions and it is in every consultant’s year­ly incen­tive to cer­ti­fy them­selves in the newest tech­nolo­gies. Con­tin­u­ous learn­ing is one of our val­ues enabling us to deliv­er high-qual­i­ty ser­vice to our AMS cus­tomers with a strong under­stand­ing of the oppor­tu­ni­ties and pos­si­bil­i­ties the tech­nolo­gies provide.

Qual­i­ty Assurance

SAP Part­ner Cen­ter of Exper­tise cer­ti­fi­ca­tion also demon­strates a high lev­el of qual­i­ty assur­ance. Islet is com­mit­ted to SAP’s strict qual­i­ty stan­dards and best prac­tices and to the con­tin­u­ous improve­ment togeth­er with cus­tomers, SAP, and oth­er part­ners. This ensures that SAP main­te­nance and sup­port process­es meet the high stan­dards of indus­try bench­marks and con­trac­tu­al targets.

Mon­i­tor­ing and Maintenance

Islet’s effec­tive and proac­tive mon­i­tor­ing ser­vices include mon­i­tor­ing of the SAP envi­ron­ment, enabling the ear­ly iden­ti­fi­ca­tion and res­o­lu­tion of poten­tial issues before they devel­op into sig­nif­i­cant prob­lems. Our AMS team is sup­port­ed by a high­ly pro­fi­cient and sea­soned devel­op­ment team that can swift­ly address issues that may arise. This reduces the risk of sys­tem out­ages and data loss, ensur­ing smooth oper­a­tions for our cus­tomer organizations.

Long-Term Part­ner­ship

Our mis­sion is to build a sus­tain­able future with advanced tech­nolo­gies togeth­er with our cus­tomers and part­ners. We are a trust­ed and long-term part­ner for our wide and diverse cus­tomer base. We work con­stant­ly towards deliv­er­ing high-qual­i­ty con­tin­u­ous sup­port and we are com­mit­ted to our cus­tomers’ success.

If you are inter­est­ed in our Appli­ca­tion Man­age­ment Ser­vices, please contact:

Hei­di Sin­isa­lo
Chief Oper­at­ing Offi­cer, Islet­ter
heidi.​sinisalo@​isletgroup.​fi
+358 40 045 5377

#Islet­Group #SAP #cer­ti­fied #Part­ner­CenterO­f­Ex­per­tise #COE #Appli­ca­tion­Man­age­mentSer­vices #AMS #main­te­nance #ser­vice

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