Cutrin Oy and Islet Group col­lab­o­rat­ed to mod­ern­ize Cutrin’s sales tools with Fiori appli­ca­tions and moved them to a mod­ern and scal­able cloud plat­form tak­ing advan­tage of the lat­est fea­tures of SAP Busi­ness Tech­nol­o­gy Platform.

Goal to mod­ern­ize and devel­op flexibly

Cutrin is one of the lead­ing hair cos­met­ics brands in the Nordic coun­tries designed for pro­fes­sion­als. The com­pa­ny need­ed to renew and mod­ern­ize the sales por­tal used by sales rep­re­sen­ta­tives, and they set out to find a user-friend­ly solu­tion that would be inte­grat­ed in real time into the com­pa­ny’s SAP ERP system.

The cur­rent solu­tion, which was at the end of its life cycle, pro­vid­ed insuf­fi­cient oppor­tu­ni­ties for fur­ther devel­op­ment, delays in data trans­fer between var­i­ous sys­tems, and error han­dling that some­times caused man­u­al work. Cutrin need­ed to find a mobile solu­tion for sales rep­re­sen­ta­tives to man­age cus­tomer meet­ings and prod­uct cat­a­logues and cre­ate sales orders dur­ing meet­ings. The most impor­tant require­ments of the solu­tion were real-time, flex­i­ble devel­op­ment pos­si­bil­i­ties, and excel­lent usability.

We are proud to say that we are an expert in north­ern hair styling with almost fifty years of exper­tise. It is impor­tant for us to pro­vide fast, flex­i­ble, reli­able and per­son­al ser­vice to our cus­tomers. That is why we need­ed a mod­ern, real-time and easy-to-use sales solu­tion that evolves with our needs. Togeth­er with Islet, we brain­stormed, designed and imple­ment­ed the best pos­si­ble tool for sales rep­re­sen­ta­tives, and its imple­men­ta­tion was agile.

Jan Hagel­berg

Sales man­ag­er, Cutrin Oy

Cloud inde­pen­dence and user-friendliness

Islet offered Cutrin an agile Fiori appli­ca­tion suite, which was built entire­ly on the cloud-based SAP Busi­ness Tech­nol­o­gy Plat­form uti­liz­ing the lat­est Fiori inno­va­tions. Since the solu­tion has a lot of func­tion­al­i­ties and data out­side of SAP’s core process­es, it was best prac­tice to imple­ment the solu­tion on a cloud plat­form and build inter­faces to oth­er sys­tems. This ensures bet­ter life cycle man­age­ment for the appli­ca­tion, keeps the back­end sys­tem sep­a­rate from cus­tomiza­tions, and allows fur­ther devel­op­ments of the solu­tion sep­a­rate­ly from SAP ver­sions and release cycles.

Excel­lent usabil­i­ty was ensured by design­ing the user inter­faces togeth­er with the main and end users in design work­shops using pro­to­types and an iter­a­tive, agile devel­op­ment mod­el. In this way, it was pos­si­ble to ensure that the solu­tion also meets all the per­for­mance needs of the hec­tic work of the sales force.

Since the tran­si­tion to cloud plat­forms is hap­pen­ing to every­one, it is good to think about the cloud strat­e­gy in advance: how and in what order solu­tions will be moved and imple­ment­ed. Automa­tion inno­va­tions in mod­ern cloud plat­forms will also sig­nif­i­cant­ly speed up ERP devel­op­ment in the future, and the over­all costs are often low­er com­pared to on-premise solutions.

Antti Louhi

UX Lead, Islet Group

Free Tier mod­el enables agile exper­i­men­ta­tion and pro­vides predictability

The project used the Free Tier mod­el by SAP, which enabled the migra­tion to the cloud plat­form with­out pri­or invest­ment in the plat­form and ser­vices. Free Tier intro­duces a cul­ture of exper­i­men­ta­tion into ERP devel­op­ment and encour­ages cus­tomers with a low thresh­old to pilot inno­v­a­tive solu­tions and inno­va­tions on the BTP cloud plat­form — for free. Usage-based pric­ing is only acti­vat­ed when the solu­tion is deployed in a pro­duc­tion envi­ron­ment. The solu­tions imple­ment­ed for the cloud plat­form bring trans­paren­cy and pre­dictabil­i­ty to the plat­form costs, as the costs are scal­able based on usages and can be mon­i­tored in real-time.

I rec­om­mend you try out SAP’s Free Tier ser­vices, which are avail­able to all part­ners, SAP cus­tomers, sup­pli­ers and even pri­vate indi­vid­u­als. They are great tools for build­ing PoCs, pro­to­types and new inno­va­tions, and eval­u­at­ing new services.

Antti Louhi

UX Lead, Islet Group

- — -

CUTRIN lukeu­tuu Pohjo­is­maid­en johtavi­in, ammat­ti­lais­ten käyt­töön suun­nitel­tu­i­hin hiuskos­meti­ikkamerkkei­hin. CUTRINin men­estyk­sen taustal­la on LUMENE Oy, kan­sain­vä­li­nen kauneu­den ja hyv­in­voin­nin huippuosaaja.

Hei­di Sinisalo
COO, Isletter
heidi.​sinisalo@​isletgroup.​fi
+358 400 455 377

#Islet­Group #Cutrin #UX #SAP­Fiori #SAPBTP #SAP­Busi­nessTech­nol­o­gy­plat­form #sales #salestools

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