{"id":8929,"date":"2019-09-23T09:58:49","date_gmt":"2019-09-23T06:58:49","guid":{"rendered":"https:\/\/isletgroup.fi\/?p=8929"},"modified":"2019-09-26T15:33:59","modified_gmt":"2019-09-26T12:33:59","slug":"isletter-highlight-marko-tuomela","status":"publish","type":"post","link":"https:\/\/isletgroup.fi\/en\/2019\/09\/23\/isletter-highlight-marko-tuomela\/","title":{"rendered":"ISLET\u00adTER HIGH\u00adLIGHT: Marko Tuomela, Ser\u00advi\u00adca Oy"},"content":{"rendered":"

[et_\u200bpb_\u200bsection bb_built=\u201c1\u201d][et_pb_row][et_pb_column type=\u201c4_4\u201d][et_pb_text _builder_version=\u201c3.13.1\u201d]<\/p>\n

THROUGH ISLET BINOC\u00adU\u00adLARS: MARKO TUOMELA, LOGIS\u00adTICS MAN\u00adAG\u00adER, SER\u00adVI\u00adCA OY<\/p>\n

<\/p>\n

Tell us a lit\u00adtle bit about yourself<\/strong><\/p>\n

I live with my fam\u00adi\u00adly in Siil\u00adin\u00adj\u00e4rvi. Up until now, my spare time has been most\u00adly spent with the hob\u00adbies of my three chil\u00addren. Now that the eldest kids are already more inde\u00adpen\u00addent, I have more time for my own hob\u00adbies, run\u00adning, ski\u00ading and out\u00addoor activ\u00adi\u00adties. I was ski\u00ading last win\u00adter almost 500 kilometers.<\/p>\n

In what kind of orga\u00adni\u00adza\u00adtion do you work and what is your role there?<\/strong><\/p>\n

Ser\u00advi\u00adca Oy pro\u00advides its own\u00aders with food ser\u00advices, clean\u00ading and equip\u00adment main\u00adte\u00adnance, build\u00ading tech\u00adnol\u00ado\u00adgy and prop\u00ader\u00adty main\u00adte\u00adnance as well as logis\u00adtics ser\u00advices in health\u00adcare sec\u00adtor. We employ about 90 peo\u00adple in logis\u00adtics ser\u00advices and have a turnover of 20 mil\u00adlion euros. The largest unit is the cen\u00adtral ware\u00adhouse, from which we sup\u00adply mate\u00adr\u00adi\u00adal to almost all of North\u00adern Savo. The largest prod\u00aduct seg\u00adment in cen\u00adtral stock is health\u00adcare sup\u00adplies. Ser\u00advi\u00adca\u2019s logis\u00adtics also oper\u00adate with\u00adin Pohjois-Savo health\u00adcare dis\u00adtrict inter\u00adnal mate\u00adr\u00adi\u00adal and patient transportation.<\/p>\n

In my role as Logis\u00adtics Man\u00adag\u00ader, I am respon\u00adsi\u00adble for man\u00adag\u00ading the logis\u00adtics sup\u00adply chain and devel\u00adop\u00ading ware\u00adhous\u00ading and trans\u00adporta\u00adtion process\u00ades. I am also respon\u00adsi\u00adble for logis\u00adtics cost mon\u00adi\u00adtor\u00ading and cus\u00adtomer satisfaction.<\/p>\n

<\/p>\n

What is the best part of your work?<\/strong><\/p>\n

The best thing about the job is when we are able help the client suc\u00adceed in their own field. Being able to inter\u00adact with peo\u00adple and solve com\u00admon chal\u00adlenges gives the spark. Suc\u00adcess sto\u00adries are reward\u00ading and it is also impor\u00adtant for me to move for\u00adward and devel\u00adop. I think that if you always play it safe, you\u2019re not brave enough. Some\u00adtimes you just have to dare, even if you don\u2019t know the next step. I feel like I\u2019m doing mean\u00ading\u00adful work.<\/p>\n

<\/p>\n

To which direc\u00adtion is your field developing?<\/strong><\/p>\n

The munic\u00adi\u00adpal\u00adi\u00adties have the objec\u00adtive of com\u00adbin\u00ading ser\u00advices. Automa\u00adtion and robot\u00adics are seen as a great poten\u00adtial to our indus\u00adtry. New tech\u00adnolo\u00adgies increase safe\u00adty as well as effi\u00adcien\u00adcy. How\u00adev\u00ader, in the hos\u00adpi\u00adtal world, effi\u00adcien\u00adcy alone can\u00adnot go beyond defin\u00ading patient and infor\u00adma\u00adtion secu\u00adri\u00adty to the required lev\u00adel. It must be remem\u00adbered that in a hos\u00adpi\u00adtal set\u00adting, the final cus\u00adtomer is the patient.<\/p>\n

<\/p>\n

What is your organization\u2019s key mes\u00adsage to its stake\u00adhold\u00aders and customers?<\/strong><\/p>\n

We are a sup\u00adport-ser\u00advice com\u00adpa\u00adny and our mis\u00adsion is to free our cus\u00adtomers to make their own core exper\u00adtise. Our goal is that our cus\u00adtomers and own\u00aders could suc\u00adceed in their work the best pos\u00adsi\u00adble way while we are devel\u00adop\u00ading effec\u00adtive oper\u00adat\u00ading mod\u00adels. There has been a lot of dis\u00adcus\u00adsion about labor short\u00adages in fields that are crit\u00adi\u00adcal to soci\u00adety. With\u00adout these work\u00aders, soci\u00adety will not cope and there\u00adfore, work well-being and the devel\u00adop\u00adment of oper\u00adat\u00ading mod\u00adels and con\u00adcepts in order to keep the big pic\u00adture running.<\/p>\n

<\/p>\n

How does your orga\u00adni\u00adza\u00adtion retain top tal\u00adents and what makes your orga\u00adni\u00adza\u00adtion a great place to work?<\/strong><\/p>\n

We have invest\u00aded in work\u00ading meth\u00adods and tools. Engag\u00ading peo\u00adple in dif\u00adfer\u00adent ways is also a high pri\u00ador\u00adi\u00adty, and we strive to keep peo\u00adple moti\u00advat\u00aded and con\u00adtent. There is clear\u00adly a labor short\u00adage in cer\u00adtain jobs in our indus\u00adtry, which is why we need to pay extra atten\u00adtion to work sat\u00adis\u00adfac\u00adtion. We have had good job sat\u00adis\u00adfac\u00adtion results through\u00adout the orga\u00adni\u00adza\u00adtion. We have suc\u00adceed\u00aded in cre\u00adat\u00ading com\u00adfort\u00adable work atmos\u00adphere and invest\u00ading in man\u00adage\u00adr\u00adi\u00adal work by pro\u00advid\u00ading train\u00ading and ori\u00aden\u00adta\u00adtion not for\u00adget\u00adting con\u00adsis\u00adten\u00adcy in suc\u00adcess and pay\u00ading atten\u00adtion to man\u00adag\u00ader well-being.<\/p>\n

<\/p>\n

How would you describe the part\u00adner\u00adship with Islet?<\/strong><\/p>\n

We have been very pleased. The coop\u00ader\u00ada\u00adtion with Islet has been going on since 2015, dur\u00ading which we have devel\u00adoped a sys\u00adtem that meets our needs and suc\u00adceed\u00aded in devel\u00adop\u00ading good response times. As a part\u00adner, Islet has the flex\u00adi\u00adbil\u00adi\u00adty and agili\u00adty to make quick moves when the sit\u00adu\u00ada\u00adtion calls for it.ISLET<\/p>\n

<\/p>\n

#Islet\u00adter\u00adHigh\u00adlight #ISLET #ISLET\u00adGroup #Islet\u00adter\u00adLife #Islet\u00adter #Ser\u00advi\u00adca #part\u00adner\u00adship #coop\u00ader\u00ada\u00adtion #logis\u00adtics #inter\u00adview<\/p>\n

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\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div> THROUGH ISLET BINOC\u00adU\u00adLARS: MARKO TUOMELA, LOGIS\u00adTICS MAN\u00adAG\u00adER, SER\u00adVI\u00adCA OY Tell us a lit\u00adtle bit about your\u00adself I live with my fam\u00adi\u00adly in Siil\u00adin\u00adj\u00e4rvi. Up until now, my spare time has been most\u00adly spent with the hob\u00adbies of my three chil\u00addren. Now that the eldest kids are already more inde\u00adpen\u00addent, I have more time [\u2026]\n","protected":false},"author":20,"featured_media":8529,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"

\u00a0<\/p>

ISLETIN KIIKARISSA: MARKO TUOMELA, LOGISTIIKKAP\u00c4\u00c4LLIKK\u00d6, SERVICA OY<\/p>

Kerro hieman itsest\u00e4si<\/em><\/p>

Asun perheineni Siilinj\u00e4rvell\u00e4. Vapaa-aikani on mennyt t\u00e4h\u00e4n saakka paljolti kolmen lapseni harrastusten parissa. Nyt, kun vanhimmat lapset kulkevat jo itsen\u00e4isemmin, aikaa on j\u00e4\u00e4nyt enemm\u00e4n omille harrastuksilleni kuntosalille, juoksulle, hiihdolle ja luonnossa liikkumiselle. Viime talvena tuli hiihdetty\u00e4 l\u00e4hes 500 km.<\/p>

Mink\u00e4laisessa organisaatiossa ty\u00f6skentelet ja miss\u00e4 roolissa?<\/em><\/p>

Servica Oy tuottaa omistajilleen ruokapalvelujen, puhtaus- ja v\u00e4linehuollon, kiinteist\u00f6tekniikan ja kiinteist\u00f6jen yll\u00e4pidon sek\u00e4 logistiikan palveluja. Logistiikkapalveluissa meit\u00e4 ty\u00f6skentelee noin 90 henkil\u00f6\u00e4 ja liikevaihto on 20 M\u20ac. Suurimpana yksikk\u00f6n\u00e4 on keskusvarasto, josta toimitamme materiaalia l\u00e4hes koko Pohjois-Savoon.\u00a0 Keskusvaraston suurin tuotesegmentti on terveydenhuollon tarvikkeet. Servican logistiikka toimii my\u00f6s PSSHP:n \u00a0sis\u00e4isiss\u00e4 materiaali- ja potilaskuljetuksissa. Logistiikkap\u00e4\u00e4llik\u00f6n roolissa vastaan logistiikan toimitusketjun hallinnasta sek\u00e4 kehit\u00e4n varastointiin ja kuljetuksiin liittyvi\u00e4 prosesseja. Vastaan my\u00f6s logistiikan kustannusseurannasta ja asiakastyytyv\u00e4isyydest\u00e4.<\/p>

Parasta omassa ty\u00f6ss\u00e4?<\/em><\/p>

Parasta ty\u00f6ss\u00e4 on, kun pystymme auttamaan asiakasta onnistumaan h\u00e4nen omalla kent\u00e4ll\u00e4\u00e4n. Se, ett\u00e4 saa olla ihmisten kanssa tekemisiss\u00e4 ja ratkoa yhteisi\u00e4 haasteita antaa kipin\u00e4n tekemiseen. Onnistumiset ovat palkitsevia ja minulle on t\u00e4rke\u00e4\u00e4 my\u00f6s eteenp\u00e4in meneminen ja kehittyminen. Ajattelen niin, ett\u00e4 jos aina pelaa varman p\u00e4\u00e4lle ei ole tarpeeksi rohkea. V\u00e4lill\u00e4 pit\u00e4\u00e4 uskaltaa, vaikka ei tied\u00e4 seuraavaa askelta. Tunnen tekev\u00e4ni merkityksellist\u00e4 ty\u00f6t\u00e4.<\/p>

Miten n\u00e4ette toimialanne kehittyv\u00e4n?<\/em><\/p>

Kunnilla on tavoitteena yhdist\u00e4\u00e4 palveluita. Automaation ja robotiikan n\u00e4hd\u00e4\u00e4n tuovan paljon potentiaalia toimialaamme. Uudet teknologiat lis\u00e4\u00e4v\u00e4t turvallisuutta sek\u00e4 tehokkuutta. Sairaalamaailmassa ei voi kuitenkaan menn\u00e4 pelk\u00e4st\u00e4\u00e4n tehokkuus edell\u00e4, ensin m\u00e4\u00e4ritell\u00e4\u00e4n potilas- ja tietoturva-asiat vaaditulle tasolle. On muistettava, ett\u00e4 sairaalaymp\u00e4rist\u00f6ss\u00e4 lopullinen asiakas on potilas.<\/p>

Organisaation ydinviesti sidosryhmille ja asiakkaille?<\/em><\/p>

Olemme tukipalveluyritys ja teht\u00e4v\u00e4mme on vapauttaa asiakkaat tekem\u00e4\u00e4n heid\u00e4n omaa ydinosaamistaan. Tavoitteemme on, ett\u00e4 asiakkaat ja omistajat pystyv\u00e4t toteuttamaan omaa ty\u00f6t\u00e4\u00e4n mahdollisimman hyvin ja ett\u00e4 me pystymme kehitt\u00e4m\u00e4\u00e4n tehokkaita toimintamalleja. \u00a0Paljon on keskusteltu siit\u00e4, ett\u00e4 ty\u00f6voimapula n\u00e4kyy t\u00e4n\u00e4 p\u00e4iv\u00e4n\u00e4 tietyill\u00e4 suorittavilla aloilla. Ilman n\u00e4it\u00e4 ty\u00f6ntekij\u00f6it\u00e4 ei yhteiskunta tule toimeen ja sen vuoksi pit\u00e4\u00e4 huolehtia ty\u00f6hyvinvoinnista sek\u00e4 luoda toimintamalleja ja konsepteja, jotta kokonaisuus py\u00f6rii.<\/p>

Miten pidet\u00e4\u00e4n parhaat osaajat ja mik\u00e4 tekee heid\u00e4n organisaatiostaan hyv\u00e4n ty\u00f6paikan?<\/em><\/p>

Meill\u00e4 on panostettu ty\u00f6tapoihin ja -v\u00e4lineisiin. Korkealla prioriteetilla on my\u00f6s ihmisten osallistaminen ja eri keinoin sitouttaminen, n\u00e4in pyrimme pit\u00e4m\u00e4\u00e4n ihmiset motivoituneina ja tyytyv\u00e4isin\u00e4. Tietyiss\u00e4 teht\u00e4viss\u00e4 toimialallamme on selke\u00e4sti pulaa ty\u00f6ntekij\u00f6ist\u00e4, mink\u00e4 vuoksi ty\u00f6tyytyv\u00e4isyydest\u00e4 huolehtiminen on ensiarvoisen t\u00e4rke\u00e4\u00e4. Ty\u00f6tyytyv\u00e4isyystulokset ovat meill\u00e4 olleet kautta linjan hyvi\u00e4. Olemme onnistuneet luomaan viihtyisyytt\u00e4 ja satsaamaan my\u00f6s esimiesty\u00f6h\u00f6n tarjoamalla koulutusta ja perehdytyst\u00e4<\/p>

Miten kuvailisit yhteisty\u00f6t\u00e4 Isletin kanssa?<\/em><\/p>

Olemme olleet eritt\u00e4in tyytyv\u00e4isi\u00e4. Yhteisty\u00f6 Isletin kanssa on jatkunut jo vuodesta 2015, mink\u00e4 aikana on kehitetty meid\u00e4n tarpeita vastaava j\u00e4rjestelm\u00e4 ja onnistuttu tekem\u00e4\u00e4n kehitysty\u00f6t\u00e4 hyv\u00e4ll\u00e4 vasteajalla. Kumppanina Islet on joustava ja ketter\u00e4n\u00e4 toimijana pystynyt tekem\u00e4\u00e4n nopeitakin liikkeit\u00e4 silloin, kun tilanne on sit\u00e4 vaatinut.<\/p>

\u00a0<\/p>

#IsletterHighlight #ISLET #ISLETGroup #IsletterLife #Isletter #Servica #kumppanuus #yhteisty\u00f6 #logistiikka #haastattelu<\/p>

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