{"id":6363,"date":"2018-09-25T13:54:35","date_gmt":"2018-09-25T10:54:35","guid":{"rendered":"https:\/\/isletgroup.fi\/?p=6363"},"modified":"2020-01-28T00:14:15","modified_gmt":"2020-01-27T22:14:15","slug":"profitability-and-humanity-can-go-hand-in-hand","status":"publish","type":"post","link":"https:\/\/isletgroup.fi\/en\/2018\/09\/25\/profitability-and-humanity-can-go-hand-in-hand\/","title":{"rendered":"Prof\u00aditabil\u00adi\u00adty and human\u00adi\u00adty can go hand in hand"},"content":{"rendered":"

[et_\u200bpb_\u200bsection bb_built=\u201c1\u201d][et_pb_row][et_pb_column type=\u201c4_4\u201d][et_pb_text _builder_version=\u201c3.13.1\u201d]<\/p>\n

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On a Thurs\u00adday evening I am in a beau\u00adti\u00adful ban\u00adquet room locat\u00aded at Yrj\u00f6nkatu. I am wear\u00ading a dress and high heels accord\u00ading to the Dark suit dress code. On the invi\u00adta\u00adtion was writ\u00adten: Wel\u00adcome to the 20th anniver\u00adsary cel\u00ade\u00adbra\u00adtion. Cus\u00adtomers and part\u00adners will cel\u00ade\u00adbrate togeth\u00ader with the anniversary.<\/p>\n

After the wel\u00adcome drink the event starts with a brief look at the his\u00adto\u00adry. I am inter\u00adest\u00aded to hear the sto\u00adry of the com\u00adpa\u00adny, but still back in my mind flash\u00ades a thought of a manda\u00adto\u00adry, per\u00adhaps even of a bor\u00ading part of the evening.<\/p>\n

But to my sur\u00adprise I got emo\u00adtion\u00adal when the pre\u00adsen\u00adta\u00adtion went on. I even want\u00aded to be iden\u00adti\u00adfied with the company.<\/p>\n

\u201cSoon we saw in each peo\u00adple who feel good when they are being appreciated\u201d<\/p><\/blockquote>\n

Instead of a project pre\u00adsen\u00adta\u00adtion or a his\u00adto\u00adry line the cur\u00adrent direc\u00adtor duo showed on the screen pic\u00adtures of peo\u00adple. Not smartened-up pho\u00adtos, but nat\u00adur\u00adal ones, the kind of pho\u00adtos you took in a dig\u00adi\u00adtal cam\u00adera when Face\u00adbook land\u00aded to Fin\u00adland in 2007. The peo\u00adple were intro\u00adduced with their first names. In some cas\u00ades, some back\u00adground infor\u00adma\u00adtion was giv\u00aden. Often some\u00adthing fun. Espe\u00adcial\u00adly was men\u00adtioned, if the ex-employ\u00adees or part\u00adners had also found each oth\u00ader lat\u00ader in their pri\u00advate lives. Soon we saw in each peo\u00adple with sto\u00adries and peo\u00adple who want to be appre\u00adci\u00adat\u00aded by oth\u00aders, no more just peo\u00adple dressed to the occasion.<\/p>\n

The lights are switched off. In around us lanterns are being car\u00adried across the room. Peo\u00adple are flood\u00ading to the room in yel\u00adlow, red and light-blue rain coats. Every\u00adbody is wear\u00ading a red beanie. In a video pro\u00adject\u00aded on the wall an all-weath\u00ader shoe steps on a small islet. In hand is one of the lanterns. On the islet the very same line of rain\u00adcoats with red bean\u00adies is walk\u00ading. They lean to each oth\u00ader and help each oth\u00ader to walk smooth\u00adly on the islet. Throw\u00ading one\u00adself and being togeth\u00ader. After the video the new name of the com\u00adpa\u00adny is shown: ISLET i.e. a small island. We han\u00addle all con\u00addi\u00adtions. That explains the rain\u00adcoats and the bean\u00adies. The sur\u00adname of the direc\u00adtor duo Luo\u00adto (islet) is no coin\u00adci\u00addence either.<\/p>\n

The com\u00adpa\u00adny has now a new brand and a new sto\u00adry. Most of all, they have a sto\u00adry, in which we all feel to be part of it and want to be part of it. Not because the sto\u00adry was good, but because we felt to be part of it and felt being appre\u00adci\u00adat\u00aded, we knew and saw these peo\u00adple the com\u00adpa\u00adny is made of. And because they are hav\u00ading fun. After a while a pho\u00adto is tak\u00aden each of us wear\u00ading a rain\u00adcoat and a beanie. In a com\u00adpa\u00adny par\u00adty I have very sel\u00addom seen sim\u00adi\u00adlar gen\u00aduine, readi\u00adness to throw in and appre\u00adci\u00ada\u00adtion of togeth\u00ader\u00adness that extends to cus\u00adtomers and partners<\/p>\n

\u201cWhat about if build\u00ading warmth is crit\u00adi\u00adcal to a suc\u00adcess\u00adful performance?\u201d<\/p><\/blockquote>\n

I feel warmth. In this sense warmth means a play to me, gen\u00aduine\u00adness and expe\u00adri\u00adence of being cared for and accept\u00aded with all my joy and pain. Dif\u00adfi\u00adcult and often dimin\u00adished in busi\u00adness. But could it be crit\u00adi\u00adcal\u00adly impor\u00adtant and prof\u00aditable? Based on stud\u00adies this seems to be the case. Expe\u00adri\u00adence of warmth opens the gate to the trust. Only, when we feel the warmth and the trust, we see com\u00adpe\u00adtence as pos\u00adi\u00adtive. Com\u00adpe\u00adtence is with\u00adout doubt impor\u00adtant, but with\u00adout warmth we can feel it as manip\u00adu\u00adla\u00adtive or unap\u00adpeal\u00ading. On a lone\u00adly island of com\u00adpe\u00adtence, we can\u00adnot cope, instead, just like ISLET we need a team and a spir\u00adit of doing togeth\u00ader on our islet.<\/p>\n

The work of the future and our phys\u00adi\u00adol\u00ado\u00adgy would also speak for the warmth. We have moved to a ser\u00advice and IT soci\u00adety where a task requires a spe\u00adcial skill to meet a human, will\u00ading\u00adness to work in a team and an abil\u00adi\u00adty to use your cre\u00adativ\u00adi\u00adty. This requires a skill to build and to main\u00adtain warmth. While algo\u00adrithms do part of the brain work, the most human skills such as capa\u00adbil\u00adi\u00adty to coop\u00ader\u00adate, to cre\u00adate and to show empa\u00adthy are more impor\u00adtant than ever. Build\u00ading up warmth helps, because it cre\u00adates a feel\u00ading of psy\u00adcho\u00adlog\u00adi\u00adcal safe\u00adty i.e. a state of body and mind where we are not afraid, instead we trust and feel togeth\u00ader\u00adness. We are being heard. This is the only point, when our brains work opti\u00admal, they are capa\u00adble of being cre\u00adative, being empa\u00adthet\u00adic and to reflect. For exam\u00adple, our mem\u00ado\u00adry works at best, we pro\u00admote the health of our heart and we pre\u00advent stress. Prac\u00adtis\u00ading warmth in a busi\u00adness life is not only fun, it is also respon\u00adsi\u00adble and sen\u00adsi\u00adble in order to cre\u00adate con\u00addi\u00adtions to a prof\u00aditable and wel\u00adfare sup\u00adport\u00ading activity.<\/p>\n

Or: The goal to have fun at work is not only a feel\u00ading, it is also sen\u00adsi\u00adble and intelligent.<\/p>\n

Since the 90\u2019s the stud\u00adies of psy\u00adcho\u00adlog\u00adi\u00adcal safe\u00adty have shown that this is what extin\u00adguish\u00ades the top teams. When Amy Edmond\u00adson stud\u00adied top sur\u00adgeons and their teams in her the\u00adsis at the Har\u00advard Uni\u00adver\u00adsi\u00adty, the result was baf\u00adfling. The best teams made the most errors. It can\u00adnot be like that. A clos\u00ader look explained the mat\u00adter: the best teams feel psy\u00adcho\u00adlog\u00adi\u00adcal\u00adly safe in their teams, which allows them to be vul\u00adner\u00ada\u00adble and tell of their mis\u00adtakes. Only this way the teams are capa\u00adble of learn\u00ading from their mis\u00adtakes, togeth\u00ader. As a result, their team was more suc\u00adcess\u00adful. The same result was con\u00adfirmed at Google two years ago. For two years Google kept the sleeves wrapped up and stud\u00adied its 180 teams from every pos\u00adsi\u00adble angle. Final\u00adly, the recipe was ready with the help of the Researcher Rozovsky. The most crit\u00adi\u00adcal fac\u00adtor that dif\u00adfer\u00aden\u00adti\u00adates Google\u2019s top team is the psy\u00adcho\u00adlog\u00adi\u00adcal safe\u00adty they feel.<\/p>\n

In prac\u00adtice the psy\u00adcho\u00adlog\u00adi\u00adcal safe\u00adty means that we dare to ask a sil\u00adly ques\u00adtion or to tell what we feel with\u00adout hav\u00ading a fear of becom\u00ading a laugh\u00ading stock or being stamped. To build up the warmth and the psy\u00adcho\u00adlog\u00adi\u00adcal safe\u00adty means in prac\u00adtice a gen\u00aduine con\u00adstruc\u00adtive inter\u00adac\u00adtion i.e. will\u00ading\u00adness to be emphat\u00adic and a skill to lead emo\u00adtions suc\u00adcess\u00adful\u00adly. It is not always easy and asks for effort, but as the stud\u00adies showed also the feed-back I have got from dif\u00adfer\u00adent com\u00adpa\u00adnies con\u00adfirms this. At the end this is prof\u00aditable, also it in the long run.<\/p>\n

Also in ISLET\u2019s case the warmth seems to walk hand in hand with the result. As a fam\u00adi\u00adly com\u00adpa\u00adny ISLET has an unex\u00adcep\u00adtion\u00adal long his\u00adto\u00adry at ICT-field and dur\u00ading the new lead\u00ader\u00adship duo the rev\u00adenue and the team has grown dou\u00adble in the past three years and at the same the office has been renewed, exist\u00ading cus\u00adtomers have been looked after well and a sub\u00adstan\u00adtial part of the rev\u00adenue has been invest\u00aded in new tech\u00adnol\u00ado\u00adgy projects.<\/p>\n

After the event I read the arti\u00adcle regard\u00ading ISLET\u2019s brand renew\u00adal and I paid atten\u00adtion to CEO Jan\u00adi\u00adna Luoto\u2019s descrip\u00adtion of ISLET: \u201cWe chal\u00adlenge the busi\u00adness prac\u00adtice in this field and as a fam\u00adi\u00adly com\u00adpa\u00adny we stand out from our com\u00adpeti\u00adtors \u2013 also in a way how the per\u00adson\u00adal\u00adi\u00adty can be seen in our projects.\u201d (Throw your\u00adself) And: \u201cA fresh island and hard\u00adened by the expe\u00adri\u00adenced islanders \u2013 Islet\u00adters who form a com\u00admu\u00adni\u00adty not only of cur\u00adrent ISLET employ\u00adees but also of cus\u00adtomers and part\u00adners.\u201d (togeth\u00ader\u00adness)<\/p>\n

An expert shares infor\u00adma\u00adtion at best, when she\/\u200bhe feels that she\/\u200bhe is being cared as a human being.<\/p><\/blockquote>\n

My expe\u00adri\u00adence of warmth is not only a coin\u00adci\u00addence, ISLET seems to have under\u00adstood some\u00adthing that few com\u00adpa\u00adnies have so far under\u00adstood: an expert is ded\u00adi\u00adcat\u00aded to her\/\u200bhis work and is gen\u00ader\u00adous\u00adly giv\u00ading answers to prob\u00adlem solv\u00ading based on her\/\u200bhis knowl\u00adedge at best when she\/\u200bhe believes and feels that she\/\u200bhe is being cared for as a human being.<\/p>\n

Now a week lat\u00ader, I can still remem\u00adber how the lady next to me moved to tears as she was addressed with thanks after her long career in the com\u00adpa\u00adny. After retire\u00adment she had returned to the com\u00adpa\u00adny, this tells some\u00adthing of both sides. I also remem\u00adber well how fol\u00adlow\u00ading the CEO\u2019s exam\u00adple I dared and felt instant free\u00addom to join the cir\u00adcle on the dance floor. Very sel\u00addom I have enjoyed myself so much in a busi\u00adness par\u00adty and gen\u00aduine\u00adly being my spon\u00adta\u00adneous myself. Warm and psy\u00adcho\u00adlog\u00adi\u00adcal safe\u00adty! Fun and play!<\/p>\n

A com\u00adpa\u00adny can leave a mark like this. Whether hav\u00ading the expe\u00adri\u00adence of the field or not, I would con\u00adsid\u00ader apply\u00ading at ISLET if I were look\u00ading for a new job.<\/p>\n

Thank you ISLET for being an exam\u00adple and for shar\u00ading the warmth, I wish you all the suc\u00adcess in your every step!<\/p>\n

With warmest regards,
Isletter,
Miia Paakkanen<\/p>\n

<\/p>\n\n\t\t

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<\/div>\n\t\t<\/div> \n\t\t
As a researcher and a train\u00ader Miia Paakka\u00adnen looks for a \u201dcom\u00adpas\u00adsion\u00adate mind\u00adset\u201d i.e. atti\u00adtude and way to be and lead through com\u00adpas\u00adsion. Miia has majored in busi\u00adness and she is inter\u00adest\u00aded in the con\u00adnec\u00adtion between com\u00adpas\u00adsion, love and peo\u00adple in orga\u00adni\u00adza\u00adtions, in lead\u00ader\u00adship and in group dynam\u00adics. Miia\u2019s exper\u00adtise is based on sci\u00adences of the pos\u00adi\u00adtive psy\u00adchol\u00ado\u00adgy and the study of the pos\u00adi\u00adtive orga\u00adni\u00adza\u00adtion. Accord\u00ading to Miia every\u00adone should think about the ques\u00adtion: \u201cCan I see in peo\u00adple and in teams the pos\u00adsi\u00adbil\u00adi\u00adty to blos\u00adsom. More about Miia\u2019s work:  <\/i>miia\u200bpaakka\u200bnen\u200b.com<\/a><\/strong> | Helsin\u00adgin yliopis\u00adto<\/strong><\/a> | Keynote<\/a><\/strong> | LinkedIn<\/strong> <\/a> | Twit\u00adter<\/a><\/strong> <\/em>\n\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

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\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div> On a Thurs\u00adday evening I am in a beau\u00adti\u00adful ban\u00adquet room locat\u00aded at Yrj\u00f6nkatu. I am wear\u00ading a dress and high heels accord\u00ading to the Dark suit dress code. On the invi\u00adta\u00adtion was writ\u00adten: Wel\u00adcome to the 20th anniver\u00adsary cel\u00ade\u00adbra\u00adtion. Cus\u00adtomers and part\u00adners will cel\u00ade\u00adbrate togeth\u00ader with the anniver\u00adsary. After the wel\u00adcome drink the [\u2026]\n","protected":false},"author":20,"featured_media":6371,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"

\u00a0<\/p>

Tommi Luoto: \u201dMeille on kaikista t\u00e4rkeint\u00e4, ett\u00e4 meill\u00e4 on hauskaa.\u201d<\/p>

\"\"Seison Yrj\u00f6nkadulla sijaitsevassa kauniissa juhlatilassa torstai-iltana. Olen pukeutunut korkokenkiin ja tumma puku -pukeutumiskoodin mukaiseen mekkoon. Kutsukortissa luki: Tervetuloa 20-vuotisgaalaan. Paikalla on syntt\u00e4risankariyrityksen asiakkaita ja yhteisty\u00f6kumppaneita.<\/p>

Alkudrinkkien j\u00e4lkeen tilaisuus alkaa pienell\u00e4 historiakatsauksella. Olen kiinnostunut tutustumaan yrityksen tarinaan ja silti mieless\u00e4 vilahtaa automaattinen ajatus illan pakollisesta, ehk\u00e4 jopa hieman tylsistytt\u00e4v\u00e4st\u00e4 osuudesta.<\/p>

Mutta esitys iskikin puhuttelevasti tunteisiin. Koin jopa halua identifioitua osaksi yrityst\u00e4.<\/p>

N\u00e4imme pian toisissamme ihmisi\u00e4, joista tuntuu hyv\u00e4lt\u00e4 saada arvostusta osakseen.<\/p><\/blockquote>

Projektiesittelyn tai historiajanan sijaan yrityksen nykyinen johtajakaksikko heijasti sein\u00e4lle kuvia ihmisist\u00e4. Ei sliipattuja kuvia, vaan aitoja, sellaisia, joita Facebookin rantautuessa Suomeen vuonna 2007 otettiin omalla digikameralla. Kuvien ihmiset k\u00e4ytiin etunimill\u00e4 l\u00e4pi. Osasta kerrottiin taustoja. Usein jotain hauskaa. Erityisesti mainittiin, jos yrityksen entiset ty\u00f6ntekij\u00e4t tai yhteisty\u00f6kumppanit olivat my\u00f6hemmin l\u00f6yt\u00e4neet toisensa my\u00f6s yksityisel\u00e4m\u00e4ss\u00e4. N\u00e4imme pian toisissamme pukuroolien sijaan ihmisi\u00e4, joilla on tarinansa sek\u00e4 kanssaihmisi\u00e4, joista tuntuu hyv\u00e4lt\u00e4 saada arvostusta osakseen.<\/p>

Valot sammutetaan. Lyhtyj\u00e4 kannetaan ohitsemme huoneen poikki. Ihmisi\u00e4 tulvii sis\u00e4\u00e4n keltaisissa, punaisissa ja vaaleansinisiss\u00e4 sadetakeissa. Kaikilla on samanlainen punainen pipo. Sein\u00e4lle heijastetussa videossa kaikens\u00e4\u00e4nkenk\u00e4 astuu veneest\u00e4 pienelle luodolle. K\u00e4dess\u00e4 on yksi noista lyhdyist\u00e4. Luodolla tuo sama sadetakkirivist\u00f6 liikkuu punaiset pipot p\u00e4\u00e4ss\u00e4\u00e4n. He nojaavat toisiinsa ja auttavat toinen toisiaan liikkumaan sujuvasti luodolla. Heitt\u00e4ytymist\u00e4 ja yhteenkuuluvuutta. Videon per\u00e4\u00e4n ruudulle ilmestyy yrityksen uusi nimi: ISLET eli pieni saari. We handle all conditions. Siit\u00e4 siis sadetakit ja pipot. Johtajakaksikon sukunimi Luoto ei liene sattuma sek\u00e4\u00e4n.<\/p>

Yrityksell\u00e4 on nyt uusi br\u00e4ndi ja tarina. Mik\u00e4 t\u00e4rkeint\u00e4, heill\u00e4 on tarina, jossa me kaikki koemme olevamme ja haluamme olla mukana. Emme sen takia, ett\u00e4 se on hieno, vaan sen takia, ett\u00e4 tunsimme kuuluvamme ja tunsimme arvostusta, tunsimme ja n\u00e4imme ihmiset, joista yritys koostuu. Ja koska heill\u00e4 on hauskaa. Hetken p\u00e4\u00e4st\u00e4 k\u00e4ymme jokainen ottamassa kuvan tuollainen pipo ja sadetakki p\u00e4\u00e4ll\u00e4mme. Harvoin olen n\u00e4hnyt yritysjuhlassa samanlaista aitoa, asiakkaisiin ja yhteisty\u00f6kumppaneihin ulottuvaa heitt\u00e4ytymisvalmiutta ja yhteenkuuluvuuden arvostusta.<\/p>

Ent\u00e4 jos l\u00e4mm\u00f6n rakentaminen onkin kriittist\u00e4 tuloksekkaalle toiminnalle?<\/p><\/blockquote>

Aistin l\u00e4mp\u00f6\u00e4. Kutsun t\u00e4ss\u00e4 l\u00e4mm\u00f6ksi leikki\u00e4, aitoutta ja kokemusta siit\u00e4, ett\u00e4 minusta v\u00e4litet\u00e4\u00e4n ja minut hyv\u00e4ksyt\u00e4\u00e4n iloineni ja kipuineni. Vaikeaa ja usein v\u00e4h\u00e4tellymp\u00e4\u00e4 yritysmaailmassa. Mutta ent\u00e4 jos se onkin kriittisen t\u00e4rke\u00e4\u00e4 ja kannattavaa? N\u00e4in n\u00e4ytt\u00e4isi tutkimusten mukaan olevan. Kokemus l\u00e4mm\u00f6st\u00e4 avaa portit luottamukseen. Vasta, kun aistimme l\u00e4mm\u00f6n ja luottamuksen, koemme p\u00e4tevyyden my\u00f6nteisen\u00e4. P\u00e4tevyys on ehdottomasti t\u00e4rke\u00e4\u00e4, mutta ilman l\u00e4mp\u00f6\u00e4 saatamme kokea sen manipuloivana tai luotaanty\u00f6nt\u00e4v\u00e4n\u00e4. Yksin\u00e4isell\u00e4 p\u00e4tevyyden saarekkeella emme p\u00e4rj\u00e4\u00e4, vaan tarvitsemme luodollemme Isletin lailla koko tiimin ja yhteen puhaltamisen hengen.<\/p>

My\u00f6s tulevaisuuden ty\u00f6 ja fysiologiamme puhuisi l\u00e4mm\u00f6n puolesta. Olemme siirtyneet palvelu- ja tietoyhteiskuntaan, jossa ty\u00f6teht\u00e4v\u00e4 vaatii erityisesti taitoa kohdata ihminen, halua toimia tiimiss\u00e4 ja kyky\u00e4 k\u00e4ytt\u00e4\u00e4 omaa luovuuttaan. T\u00e4m\u00e4 vaatii taitoa rakentaa ja yll\u00e4pit\u00e4\u00e4 l\u00e4mp\u00f6\u00e4. Algoritmien viedess\u00e4 osan aivoty\u00f6st\u00e4, ihmisen inhimillisimm\u00e4t kyvyt, kuten kyky yhteisty\u00f6h\u00f6n, luovuuteen ja empatiaan korostuvat entisest\u00e4\u00e4n. L\u00e4mm\u00f6n rakentaminen auttaa, koska se synnytt\u00e4\u00e4 kokemuksen psykologisesta turvasta eli tilasta kehossa ja aivoissa, jossa emme pelk\u00e4\u00e4, vaan luotamme ja koemme yhteytt\u00e4. Tulemme kuulluiksi. Tuo on ainoa tila, jossa aivomme toimivat optimaalisesti, kykenev\u00e4t esimerkiksi luovuuteen, empatiaan ja reflektioon. My\u00f6s esimerkiksi muistimme toimii parhaiten, edist\u00e4mme syd\u00e4men terveytt\u00e4 ja ehk\u00e4isemme stressi\u00e4. L\u00e4mm\u00f6n harjoittaminen yritysel\u00e4m\u00e4ss\u00e4 ei ole siis vain hauskaa, vaan my\u00f6s vastuullista ja j\u00e4rkev\u00e4\u00e4 synnytt\u00e4\u00e4ksemme edellytyksi\u00e4 tuloksekkaalle ja hyvinvointia tukevalle toiminnalle.<\/p>

Tai: pyrkimys siihen, ett\u00e4 ty\u00f6ss\u00e4 on my\u00f6s hauskaa, ei ole vain fiilistely\u00e4, vaan j\u00e4rkev\u00e4\u00e4 ja \u00e4lyk\u00e4st\u00e4.<\/p>

Tutkimukset psykologisesta turvasta ovat 90-luvulta l\u00e4htien osoittaneet, ett\u00e4 juuri se erottaa huipputiimit. Kun Amy Edmondson tutki huippukirurgeja ja heid\u00e4n tiimej\u00e4\u00e4n v\u00e4it\u00f6skirjassaan Harvardin yliopistolla, tulos h\u00e4mmensi. Parhaat tiimit tekiv\u00e4t eniten virheit\u00e4. Eih\u00e4n se niin voi olla. Lis\u00e4tarkastelu selitti asian: parhaat tiimit kokivat psykologista turvaa, mink\u00e4 my\u00f6t\u00e4 he uskalsivat olla haavoittuvaisia ja kertoa virheist\u00e4\u00e4n. Ainoastaan sill\u00e4 tavoin tiimit kykeniv\u00e4t oppimaan virheist\u00e4\u00e4n, yhdess\u00e4. Seurauksena he olivat muita tiimej\u00e4 tuloksekkaampia. Sama tulos todennettiin Googlella kaksi vuotta sitten. Kahden vuoden ajan Google piti hihat k\u00e4\u00e4rittyin\u00e4 ja tutki 180 tiimi\u00e4\u00e4n kaikista mahdollisista eri kulmista. Lopulta resepti oli valmis tutkija Rozovskyn avulla. Kriittisin tekij\u00e4, joka erottaa Googlen huipputiimin, on tiimin kokema psykologinen turva.<\/p>

K\u00e4yt\u00e4nn\u00f6ss\u00e4 psykologinen turva tarkoittaa sit\u00e4, ett\u00e4 uskallamme kysy\u00e4 tyhm\u00e4n kysymyksen tai kertoa, mit\u00e4 tunnemme ilman pelkoa teilatuksi tulemisesta tai naurunalaiseksi joutumisesta.
L\u00e4mm\u00f6n ja psykologisen turvan rakentaminen k\u00e4yt\u00e4nn\u00f6ss\u00e4 tarkoittaa puolestaan aidosti rakentavaa vuorovaikutusta eli halua harjoittaa my\u00f6t\u00e4tuntoa ja taitoa johtaa tunteita tuloksekkaasti. Se ei ole aina helppoa ja se vaatii aikaa ja eforttia, mutta tutkimusevidenssinohella saamani palaute k\u00e4yt\u00e4nn\u00f6st\u00e4 eri yrityksist\u00e4 on johdonmukaisesti yht\u00e4l\u00e4inen: lopulta se kannattaa, my\u00f6s pitk\u00e4ll\u00e4 t\u00e4ht\u00e4imell\u00e4.<\/p>

My\u00f6s Isletin tapauksessa l\u00e4mp\u00f6 vaikuttaisi kulkevan k\u00e4si k\u00e4dess\u00e4 tuloksen kanssa. Perheyrityksen\u00e4 Isletill\u00e4 on poikkeuksellisen pitk\u00e4 historia ICT-alalla ja uuden johtajakaksikon my\u00f6t\u00e4 liikevaihto ja tiimi ovat tuplaantuneet viimeisten kolmen vuoden aikana samaan aikaan, kun toimistot on uusittu, vanhoista asiakkaista on pidetty hyv\u00e4\u00e4 huolta ja liikevaihdosta suuri osa on suunnattu uusien teknologioiden projekteihin.<\/p>

Kun juhlien j\u00e4lkeen luin Isletin br\u00e4ndiuudistuksesta kirjoitetun jutun, kiinnitin huomiota yrityksen toimitusjohtajan, Janina Luodon, kuvauksiin Isletist\u00e4: \u201cHaastamme toimialan tavan toimia ja erotumme perheyrityksen\u00e4 kilpailijoista - - my\u00f6s tavalla miten persoona saa n\u00e4ky\u00e4 projekteissamme.\u201d (heitt\u00e4ytyminen) Ja: \u201dRaikas saari ja sill\u00e4 toimivat kokemuksen karaisemat saaristolaiset, isletterit, jotka yhteis\u00f6n\u00e4 koostuvat paitsi Isletin ty\u00f6ntekij\u00f6ist\u00e4 my\u00f6s asiakkaista ja partnereista.\u201d (yhteenkuuluvuus)<\/p>

Asiantuntija jakaa tietoaan parhaiten silloin, kun h\u00e4n kokee, ett\u00e4 h\u00e4nest\u00e4 v\u00e4litet\u00e4\u00e4n ihmisen\u00e4.<\/p><\/blockquote>

Kokemukseni l\u00e4mm\u00f6st\u00e4 ei ollut sattumaa, vaan Islet tuntuu ymm\u00e4rt\u00e4neen jotain, mit\u00e4 harva yritys on viel\u00e4 ymm\u00e4rt\u00e4nyt: asiantuntija sitoutuu ty\u00f6h\u00f6ns\u00e4 ja ammentaa vastauksia ongelmanratkaisuun kaikesta osaamisestaan parhaiten silloin, kun h\u00e4n uskoo ja kokee, ett\u00e4 h\u00e4nest\u00e4 v\u00e4litet\u00e4\u00e4n ihmisen\u00e4.<\/p>

Nyt, viikkoa my\u00f6hemmin, muistan edelleen, kuinka vieress\u00e4ni oleva nainen vaikuttui kyyneliin kuullessaan h\u00e4nelle osoitetun kiitoksen pitk\u00e4st\u00e4 ty\u00f6urastaan yrityksess\u00e4. Molemmin puolin jotain kertoo sekin, ett\u00e4 nainen oli palannut el\u00e4kkeelt\u00e4\u00e4n yritykseen t\u00f6ihin. Samoin muistan edelleen sen, miten toimitusjohtaja edell\u00e4 uskalsin ja tunsin itsekin v\u00e4lit\u00f6nt\u00e4 vapautuneisuutta liitty\u00e4 yhteiseen rinkiin tanssilattialla. Harvoin olen yht\u00e4 hyvin ja aidosti viihtynyt yritysjuhlassa v\u00e4litt\u00f6m\u00e4n\u00e4, omana itsen\u00e4ni. L\u00e4mp\u00f6\u00e4 ja psykologista turvaa! Hauskaa ja leikki\u00e4!<\/p>

T\u00e4llaisen vaikutuksen voi yritys j\u00e4tt\u00e4\u00e4. Oli minulla kyseisen alan osaamista tai ei, harkitsisin mielell\u00e4ni Isletiin t\u00f6ihin hakemista, jos olisin mets\u00e4st\u00e4m\u00e4ss\u00e4 uusia t\u00f6it\u00e4.<\/p>

Kiitos Islet esimerkist\u00e4nne ja jakamastanne l\u00e4mm\u00f6st\u00e4, toivon menestyst\u00e4 joka askeleellenne!<\/p>

L\u00e4mpimin kiitoksin,
Isletter,
Miia Paakkanen<\/p>

\u00a0<\/p>

[author] [author_image timthumb='on']https:\/\/isletgroup.fi\/wp-content\/uploads\/2018\/09\/Islet_News_Paakkanen_Miia.png[\/author_image] [author_info] Miia Paakkanen etsii tutkijana ja kouluttajana \u2018my\u00f6t\u00e4tuntoista mielentilaa\u2019 (compassionate mindset) eli asennetta ja tapaa olla ja johtaa my\u00f6t\u00e4tunnon kautta. Miia on kauppatieteilij\u00e4, jota kiinnostaa my\u00f6t\u00e4tunnon, rakkauden ja ihmisten v\u00e4lisen yhteyden merkitys organisaatioissa, johtamisessa ja ryhm\u00e4dynamiikassa. Miian asiantuntijuus nojaa positiivisen psykologian ja positiivisen organisaatiotutkimuksen tieteenaloihin. Miian mielest\u00e4 jokaisen kannattaa pohtia kysymyst\u00e4 \u201dOsaanko min\u00e4 n\u00e4hd\u00e4 ihmisiss\u00e4 ja tiimeiss\u00e4 mahdollisuuden kukoistukseen?\u201d.\u00a0Tutustu Miian ty\u00f6h\u00f6n:\u00a0<\/i>miiapaakkanen.com<\/a>\u00a0|\u00a0Helsingin yliopisto<\/a>\u00a0 |\u00a0Keynote<\/a>\u00a0 |\u00a0LinkedIn\u00a0<\/a> |\u00a0Twitter<\/a>\u00a0<\/em>[\/author_info] [\/author]<\/p>","_et_gb_content_width":"","wp_typography_post_enhancements_disabled":false,"footnotes":""},"categories":[453,441],"tags":[],"class_list":["post-6363","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cover-story","category-all-news"],"acf":[],"_links":{"self":[{"href":"https:\/\/isletgroup.fi\/en\/wp-json\/wp\/v2\/posts\/6363","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/isletgroup.fi\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/isletgroup.fi\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/isletgroup.fi\/en\/wp-json\/wp\/v2\/users\/20"}],"replies":[{"embeddable":true,"href":"https:\/\/isletgroup.fi\/en\/wp-json\/wp\/v2\/comments?post=6363"}],"version-history":[{"count":0,"href":"https:\/\/isletgroup.fi\/en\/wp-json\/wp\/v2\/posts\/6363\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/isletgroup.fi\/en\/wp-json\/wp\/v2\/media\/6371"}],"wp:attachment":[{"href":"https:\/\/isletgroup.fi\/en\/wp-json\/wp\/v2\/media?parent=6363"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/isletgroup.fi\/en\/wp-json\/wp\/v2\/categories?post=6363"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/isletgroup.fi\/en\/wp-json\/wp\/v2\/tags?post=6363"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}