{"id":237550,"date":"2025-01-06T15:57:45","date_gmt":"2025-01-06T13:57:45","guid":{"rendered":"https:\/\/isletgroup.fi\/?p=237550"},"modified":"2025-01-06T16:24:56","modified_gmt":"2025-01-06T14:24:56","slug":"linnanmaki-enhances-knowledge-management-and-customer-experience","status":"publish","type":"post","link":"https:\/\/isletgroup.fi\/en\/2025\/01\/06\/linnanmaki-enhances-knowledge-management-and-customer-experience\/","title":{"rendered":"Lin\u00adnan\u00adm\u00e4\u00adki enhances knowl\u00adedge man\u00adage\u00adment and cus\u00adtomer experience"},"content":{"rendered":"<p>[et_\u200bpb_\u200bsection fb_built=\u201c1\u201d _builder_version=\u201c4.24.3\u201d _module_preset=\u201cdefault\u201d da_disable_devices=\u201coff|off|off\u201d global_\u200bcolors_\u200binfo=\u201d{}\u201d da_is_popup=\u201coff\u201d da_exit_intent=\u201coff\u201d da_has_close=\u201con\u201d da_alt_close=\u201coff\u201d da_dark_close=\u201coff\u201d da_not_modal=\u201con\u201d da_is_singular=\u201coff\u201d da_with_loader=\u201coff\u201d da_has_shadow=\u201con\u201d][et_pb_row _builder_version=\u201c4.24.3\u201d _module_preset=\u201cdefault\u201d global_colors_info=\u201d{}\u201d][et_pb_column type=\u201c4_4\u201d _builder_version=\u201c4.24.3\u201d _module_preset=\u201cdefault\u201d global_colors_info=\u201d{}\u201d][et_pb_text _builder_version=\u201c4.24.3\u201d _module_preset=\u201cdefault\u201d global_colors_info=\u201d{}\u201d]<\/p>\n<p><strong>Chil\u00addren\u2019s Day Foun\u00adda\u00adtion, the non-prof\u00adit organ\u00adi\u00adsa\u00adtion behind Lin\u00adnan\u00adm\u00e4\u00adki Amuse\u00adment Park, has tak\u00aden sig\u00adnif\u00adi\u00adcant steps for\u00adward in knowl\u00adedge-based man\u00adage\u00adment in coop\u00ader\u00ada\u00adtion with Islet. In the mul\u00adti-phase project, the Foun\u00adda\u00adtion\u2019s report\u00ading and ana\u00adlyt\u00adics solu\u00adtion was replaced with a&nbsp;mod\u00adern cloud-based data plat\u00adform and com\u00adpre\u00adhen\u00adsive Pow\u00ader BI report\u00ading, as well as ana\u00adlyt\u00adics capa\u00adbil\u00adi\u00adties. The new solu\u00adtion will help Lin\u00adnan\u00adm\u00e4\u00adki opti\u00admise the cus\u00adtomer expe\u00adri\u00adence, man\u00adage resources bet\u00adter and sup\u00adport the foun\u00adda\u00adtion\u2019s impor\u00adtant&nbsp;work.<\/strong><\/p>\n<p><\/p>\n<h2><strong>Start\u00ading point \u2013 lim\u00adit\u00aded use of information<\/strong><\/h2>\n<p>The goal of the Chil\u00addren\u2019s Day Foun\u00adda\u00adtion is to enable mem\u00ado\u00adrable enter\u00adtain\u00adment expe\u00adri\u00adences and at the same time raise funds for child wel\u00adfare work. How\u00adev\u00ader, the oper\u00ada\u00adtional man\u00adage\u00adment of Lin\u00adnan\u00adm\u00e4\u00adki Amuse\u00adment Park was large\u00adly based on an out\u00addat\u00aded report\u00ading sys\u00adtem that relied on the infor\u00adma\u00adtion archi\u00adtec\u00adture main\u00adtained by an exter\u00adnal sup\u00adpli\u00ader. The pre\u00advi\u00adous solu\u00adtion was tech\u00adni\u00adcal\u00adly out\u00addat\u00aded, lim\u00adit\u00aded and dif\u00adfi\u00adcult to expand. In prac\u00adtice, day-to-day knowl\u00adedge-based man\u00adage\u00adment relied on Excel reports, and a&nbsp;sig\u00adnif\u00adi\u00adcant part of the report\u00ading work was man\u00adu\u00adal, which lim\u00adit\u00aded the abil\u00adi\u00adty to make agile decisions.<\/p>\n<p>The chal\u00adlenges of the report\u00ading solu\u00adtion includ\u00aded down\u00adtime, a&nbsp;lim\u00adit\u00aded num\u00adber of data sources, and the lim\u00adit\u00aded pos\u00adsi\u00adbil\u00adi\u00adty to pro\u00adduce more in-depth ana\u00adlyt\u00adics. Lin\u00adnan\u00adm\u00e4k\u00adi\u2019s sys\u00adtems could only pro\u00advide indi\u00advid\u00adual finan\u00adcial and oper\u00ada\u00adtional indi\u00adca\u00adtors, and if the data need\u00aded to be com\u00adbined more exten\u00adsive\u00adly with bud\u00adget or oth\u00ader infor\u00adma\u00adtion, an exter\u00adnal ser\u00advice provider had to be con\u00adtact\u00aded. There\u00adfore, the foun\u00adda\u00adtion of knowl\u00adedge-based man\u00adage\u00adment need\u00aded a&nbsp;thor\u00adough over\u00adhaul so that the organ\u00adi\u00adsa\u00adtion could mon\u00adi\u00adtor and opti\u00admise its oper\u00ada\u00adtions and sup\u00adport its core mis\u00adsion for child wel\u00adfare&nbsp;work.<\/p>\n<p><\/p>\n<h2><strong>The solu\u00adtion \u2013 phased mod\u00adern\u00adiza\u00adtion and scal\u00adable data plat\u00adform with Lake\u00adhouse architecture<\/strong><\/h2>\n<p>Islet and the Chil\u00addren\u2019s Day Foun\u00adda\u00adtion start\u00aded their coop\u00ader\u00ada\u00adtion with a&nbsp;data roadmap project, the pur\u00adpose of which was to define the future tar\u00adget state of knowl\u00adedge man\u00adage\u00adment in Lin\u00adnan\u00adm\u00e4\u00adki and to cre\u00adate an enter\u00adprise archi\u00adtec\u00adture that would sup\u00adport the organ\u00adi\u00adsa\u00adtion\u2019s long-term goals. Dur\u00ading this con\u00adsul\u00adta\u00adtion work, key data source sys\u00adtems, data enrich\u00adment oppor\u00adtu\u00adni\u00adties, and tech\u00adnolo\u00adgies such as the Microsoft Azure-based data plat\u00adform and Pow\u00ader BI tool for ana\u00adlyt\u00adics and visu\u00adal\u00adiza\u00adtion were identified.<\/p>\n<p>The first con\u00adcrete devel\u00adop\u00adment step was the imple\u00admen\u00adta\u00adtion of Pow\u00ader BI\u2019s Proof of Con\u00adcept (POC) on top of Lin\u00adnan\u00adm\u00e4k\u00adi\u2019s exist\u00ading data archi\u00adtec\u00adture. This POC project helped Lin\u00adnan\u00adm\u00e4\u00adki under\u00adstand the poten\u00adtial of Pow\u00ader BI as a&nbsp;mod\u00adern ana\u00adlyt\u00adics tool and received pos\u00adi\u00adtive feed\u00adback from the orga\u00adni\u00adza\u00adtion, which strength\u00adened the deci\u00adsion to expand the solution.<\/p>\n<p>In the next phase, Islet imple\u00adment\u00aded a&nbsp;new data plat\u00adform with Lake\u00adhouse archi\u00adtec\u00adture (Medal\u00adlion archi\u00adtec\u00adture) for the Microsoft Azure cloud ser\u00advice. The core of the solu\u00adtion is Azure Synapse Ana\u00adlyt\u00adics, which enables effi\u00adcient data man\u00adage\u00adment and import from mul\u00adti\u00adple source sys\u00adtems, such as the foun\u00adda\u00adtion\u2019s ERP sys\u00adtem, HR sys\u00adtems and POS sys\u00adtem. The solu\u00adtion uti\u00adlizes Azure\u2019s Data Lake, where data is gath\u00adered from dif\u00adfer\u00adent sys\u00adtems and cre\u00adates a&nbsp;basis for analy\u00adsis and report\u00ading. Weath\u00ader data from the inter\u00adface of the Finnish Mete\u00ado\u00adro\u00adlog\u00adi\u00adcal Insti\u00adtute (FMI) has also been import\u00aded into the solu\u00adtion. This makes it pos\u00adsi\u00adble to assess the impact of weath\u00ader con\u00addi\u00adtions on cus\u00adtomer flows, prof\u00aditabil\u00adi\u00adty and oper\u00ada\u00adtional actions.<\/p>\n<p>Islet expand\u00aded the sys\u00adtem to include new data sources and report\u00ading enti\u00adties. Reports built on top of Pow\u00ader BI now serve a&nbsp;wide range of func\u00adtions \u2013 from finan\u00adcial admin\u00adis\u00adtra\u00adtion and per\u00adson\u00adnel plan\u00adning to the oper\u00ada\u00adtional man\u00adage\u00adment of the amuse\u00adment park. The report\u00ading takes into account, among oth\u00ader things, finan\u00adcial infor\u00adma\u00adtion, per\u00adson\u00adnel costs, equip\u00adment usage data and main\u00adte\u00adnance mea\u00adsures, as well as data from tick\u00adet\u00ading and POS systems.<\/p>\n<p><\/p>\n<h2><strong>Ben\u00ade\u00adfits \u2013 up-to-date infor\u00adma\u00adtion enables agile deci\u00adsion-mak\u00ading and opti\u00admi\u00adsa\u00adtion of cus\u00adtomer experience<\/strong><\/h2>\n<p>With the help of the new archi\u00adtec\u00adture, Lin\u00adnan\u00adm\u00e4\u00adki has tak\u00aden sig\u00adnif\u00adi\u00adcant leaps in knowl\u00adedge-based man\u00adage\u00adment. The cloud-based data plat\u00adform and Pow\u00ader BI report\u00ading solu\u00adtion have brought sig\u00adnif\u00adi\u00adcant ben\u00ade\u00adfits, such as data trans\u00adparen\u00adcy and open\u00adness for the entire orga\u00adni\u00adza\u00adtion. Up-to-date infor\u00adma\u00adtion enables more accu\u00adrate oper\u00ada\u00adtional plan\u00adning, espe\u00adcial\u00adly dur\u00ading high sea\u00adsons when cus\u00adtomer num\u00adbers vary great\u00adly. Today, every per\u00adma\u00adnent employ\u00adee has access to Pow\u00ader BI reports and can track met\u00adrics relat\u00aded to the busi\u00adness intel\u00adli\u00adgence that mat\u00adters to&nbsp;them.<\/p>\n<p>One of the most con\u00adcrete exam\u00adples of data uti\u00adliza\u00adtion is com\u00adbin\u00ading weath\u00ader data with cus\u00adtomer and oper\u00ada\u00adtional data. The impact of weath\u00ader on the amuse\u00adment park\u2019s cus\u00adtomer flows is sig\u00adnif\u00adi\u00adcant, and fore\u00adcasts enable resource opti\u00admi\u00adsa\u00adtion even before cus\u00adtomer flows arrive.<\/p>\n<p>[\/et_pb_text][et_pb_testimonial author=\u201cMikko Man\u00adni\u00adnen\u201d job_title=\u201cCFO\u201d company_name=\u201cLasten P\u00e4iv\u00e4n S\u00e4\u00e4ti\u00f6\u201d portrait_url=\u201chttps:\/\/isletgroup.fi\/wp-content\/uploads\/2025\/01\/Manninen\u20112.png\u201d _builder_version=\u201c4.24.3\u201d _module_preset=\u201cdefault\u201d global_colors_info=\u201d{}\u201d]<\/p>\n<p>The cloud-based and visu\u00adal solu\u00adtion pro\u00advides us with an up-to-date view of our oper\u00ada\u00adtions and sup\u00adports deci\u00adsion-mak\u00ading in sit\u00adu\u00ada\u00adtions where pre\u00advi\u00adous\u00adly we could only have act\u00aded retrospectively.<\/p>\n<p>[\/et_pb_testimonial][et_pb_text _builder_version=\u201c4.24.3\u201d _module_preset=\u201cdefault\u201d global_colors_info=\u201d{}\u201d]<\/p>\n<p>Sep\u00ada\u00adrate report\u00ading enti\u00adties have been imple\u00adment\u00aded for Lin\u00adnan\u00adm\u00e4k\u00adi\u2019s dif\u00adfer\u00adent func\u00adtions: week\u00adly report\u00ading for finan\u00adcial mon\u00adi\u00adtor\u00ading, report\u00ading on the use and main\u00adte\u00adnance of amuse\u00adment park equip\u00adment for equip\u00adment ser\u00advices, report\u00ading tools tar\u00adget\u00aded at cor\u00adpo\u00adrate sales, sales analy\u00adsis for restau\u00adrant oper\u00ada\u00adtions, and more detailed data analy\u00adses for game sales. In addi\u00adtion, a&nbsp;com\u00adpre\u00adhen\u00adsive dash\u00adboard has been built for man\u00adag\u00ading the amuse\u00adment park, which is used to mon\u00adi\u00adtor the core indicators.<\/p>\n<p><\/p>\n<h2><strong>The devel\u00adop\u00adment jour\u00adney continues<\/strong><\/h2>\n<p>It has been a&nbsp;spe\u00adcial hon\u00adour for Islet to work with an organ\u00adi\u00adsa\u00adtion such as the Chil\u00addren\u2019s Day Foun\u00adda\u00adtion, which does impor\u00adtant work for child wel\u00adfare services.<\/p>\n<p>[\/et_pb_text][et_pb_testimonial author=\u201cJanne Antti\u00adla\u201d job_title=\u201cCBO\u2009\u2014\u2009Data, Ana\u00adlyt\u00adics &amp;&nbsp;AI\u201d company_name=\u201cIslet Group\u201d portrait_url=\u201chttps:\/\/isletgroup.fi\/wp-content\/uploads\/2021\/02\/Janne_Anttila_Beanie_Round.png\u201d _builder_version=\u201c4.24.3\u201d _module_preset=\u201cdefault\u201d global_colors_info=\u201d{}\u201d]<\/p>\n<p>We are hap\u00adpy to be able to sup\u00adport the Chil\u00addren\u2019s Day Foun\u00adda\u00adtion in the devel\u00adop\u00adment of knowl\u00adedge-based man\u00adage\u00adment. It has been great to see how Lin\u00adnan\u00adm\u00e4\u00adki has turned data into a&nbsp;gen\u00aduine part of deci\u00adsion-mak\u00ading and busi\u00adness devel\u00adop\u00adment. The impor\u00adtance of coop\u00ader\u00ada\u00adtion is espe\u00adcial\u00adly empha\u00adsised when we can help an organ\u00adi\u00adsa\u00adtion whose work sup\u00adports social\u00adly sig\u00adnif\u00adi\u00adcant&nbsp;goals.<\/p>\n<p>[\/et_pb_testimonial][et_pb_text _builder_version=\u201c4.24.3\u201d _module_preset=\u201cdefault\u201d global_colors_info=\u201d{}\u201d]<\/p>\n<p>Lin\u00adnan\u00adm\u00e4\u00adki still has a&nbsp;devel\u00adop\u00adment jour\u00adney ahead of it, as the organ\u00adi\u00adsa\u00adtion wants to con\u00adtin\u00adue to improve its knowl\u00adedge-based man\u00adage\u00adment capa\u00adbil\u00adi\u00adties. The aim is also to strength\u00aden inter\u00adnal exper\u00adtise so that the util\u00adi\u00adsa\u00adtion of data can be fur\u00adther expand\u00aded with\u00adin the organisation.<\/p>\n<p>[\/et_pb_text][et_pb_testimonial author=\u201cMikko Man\u00adni\u00adnen\u201d job_title=\u201cCFO\u201d company_name=\u201cLasten P\u00e4iv\u00e4n S\u00e4\u00e4ti\u00f6\u201d portrait_url=\u201chttps:\/\/isletgroup.fi\/wp-content\/uploads\/2025\/01\/Manninen\u20112.png\u201d _builder_version=\u201c4.24.3\u201d _module_preset=\u201cdefault\u201d global_colors_info=\u201d{}\u201d]<\/p>\n<p>The new knowl\u00adedge-based man\u00adage\u00adment solu\u00adtion has opened up com\u00adplete\u00adly new oppor\u00adtu\u00adni\u00adties to under\u00adstand and devel\u00adop our busi\u00adness. We are only at the begin\u00adning of our jour\u00adney, but the coop\u00ader\u00ada\u00adtion with Islet has giv\u00aden us excel\u00adlent capa\u00adbil\u00adi\u00adties to inte\u00adgrate knowl\u00adedge man\u00adage\u00adment into our every\u00adday operations.<\/p>\n<p>[\/et_pb_testimonial][et_pb_text _builder_version=\u201c4.24.3\u201d _module_preset=\u201cdefault\u201d global_colors_info=\u201d{}\u201d]<\/p>\n<p><\/p>\n<p><\/p>\n<p><strong>-\u2009\u2014\u2009-&nbsp;\u2014&nbsp;-<\/strong><\/p>\n<p><a href=\"https:\/\/www.linnanmaki.fi\/fi\/lasten-paivan-saatio\/\" target=\"_blank\" rel=\"noopener\"><strong><em>The Chil\u00addren\u2019s Day Foun\u00adda\u00adtion<\/em><\/strong><\/a><em> is a&nbsp;Finnish foun\u00adda\u00adtion that main\u00adtains and devel\u00adops Lin\u00adnan\u00adm\u00e4\u00adki Amuse\u00adment Park in Helsin\u00adki. The foun\u00adda\u00adtion\u2019s mis\u00adsion is to raise funds for Finnish child wel\u00adfare work for six child wel\u00adfare organ\u00adi\u00adsa\u00adtions. Year after year, Lin\u00adnan\u00adm\u00e4\u00adki Amuse\u00adment Park offers joy and expe\u00adri\u00adences from one gen\u00ader\u00ada\u00adtion of fun to anoth\u00ader, and at the same time, the prof\u00adits from the amuse\u00adment park\u2019s oper\u00ada\u00adtions sup\u00adport child wel\u00adfare&nbsp;work.<\/em><\/p>\n<p><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u201c1_4,1_4,1_2\u201d _builder_version=\u201c4.16\u201d background_size=\u201cinitial\u201d background_position=\u201ctop_left\u201d background_repeat=\u201crepeat\u201d global_colors_info=\u201d{}\u201d][et_pb_column type=\u201c1_4\u201d _builder_version=\u201c4.16\u201d custom_\u200bpadding=\u201d|||\u201d global_\u200bcolors_\u200binfo=\u201d{}\u201d custom_padding__hover=\u201d|||\u201d][\/et_pb_column][et_pb_column type=\u201c1_4\u201d _builder_version=\u201c4.16\u201d custom_\u200bpadding=\u201d|||\u201d global_\u200bcolors_\u200binfo=\u201d{}\u201d custom_padding__hover=\u201d|||\u201d][et_pb_image src=\u201chttps:\/\/isletgroup.fi\/wp-content\/uploads\/2022\/02\/tomi-maukonen-round.png\u201d title_text=\u201ctomi-maukonen-round\u201d url_new_window=\u201con\u201d align=\u201ccenter\u201d align_tablet=\u201ccenter\u201d align_\u200bphone=\u201d\u201d align_last_edited=\u201con|desktop\u201d admin_label=\u201cImage\u201d _builder_version=\u201c4.16\u201d width=\u201c85%\u201d global_colors_info=\u201d{}\u201d][\/et_pb_image][et_pb_text _builder_version=\u201c4.24.3\u201d custom_margin=\u201d|-10px||-30px|false|false\u201d global_colors_info=\u201d{}\u201d]<\/p>\n<p style=\"text-align: center;\">Tomi Mauko\u00adnen<br>Sales Direc\u00adtor, Islet\u00adter<br><a href=\"mailto:tomi.maukonen@isletgroup.fi\">tomi.\u200bmaukonen@\u200bisletgroup.\u200bfi<\/a><br>+358 50 562&nbsp;2952<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u201c1_2\u201d _builder_version=\u201c4.16\u201d custom_\u200bpadding=\u201d|||\u201d global_\u200bcolors_\u200binfo=\u201d{}\u201d custom_padding__hover=\u201d|||\u201d][et_pb_text admin_label=\u201cmore infor\u00adma\u00adtion text (fill it if you want to)\u201d _builder_version=\u201c4.16\u201d custom_margin=\u201d||40px|||\u201d global_colors_info=\u201d{}\u201d]&nbsp;<\/p>\n<p><br>[\/et_pb_text][et_pb_button button_url=\u201cmailto:tomi.maukonen@isletgroup.fi\u201d url_new_window=\u201con\u201d button_text=\u201cGet in touch\u201d button_alignment=\u201ccenter\u201d admin_label=\u201cget in touch but\u00adton with email\u201d module_class=\u201cCTA_box_bedrock\u201d _builder_version=\u201c4.24.3\u201d custom_margin=\u201c140px||||false|false\u201d global_\u200bcolors_\u200binfo=\u201d{}\u201d button_text_size__hover_enabled=\u201coff\u201d button_one_text_size__hover_enabled=\u201coff\u201d button_two_text_size__hover_enabled=\u201coff\u201d button_text_color__hover_enabled=\u201coff\u201d button_one_text_color__hover_enabled=\u201coff\u201d button_two_text_color__hover_enabled=\u201coff\u201d button_border_width__hover_enabled=\u201coff\u201d button_one_border_width__hover_enabled=\u201coff\u201d button_two_border_width__hover_enabled=\u201coff\u201d button_border_color__hover_enabled=\u201coff\u201d button_one_border_color__hover_enabled=\u201coff\u201d button_two_border_color__hover_enabled=\u201coff\u201d button_border_radius__hover_enabled=\u201coff\u201d button_one_border_radius__hover_enabled=\u201coff\u201d button_two_border_radius__hover_enabled=\u201coff\u201d button_letter_spacing__hover_enabled=\u201coff\u201d button_one_letter_spacing__hover_enabled=\u201coff\u201d button_two_letter_spacing__hover_enabled=\u201coff\u201d button_bg_color__hover_enabled=\u201coff\u201d button_one_bg_color__hover_enabled=\u201coff\u201d button_two_bg_color__hover_enabled=\u201coff\u201d][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u201c4.24.3\u201d _module_preset=\u201cdefault\u201d global_colors_info=\u201d{}\u201d][et_pb_column type=\u201c4_4\u201d _builder_version=\u201c4.24.3\u201d _module_preset=\u201cdefault\u201d global_colors_info=\u201d{}\u201d][et_pb_text _builder_version=\u201c4.24.3\u201d _module_preset=\u201cdefault\u201d global_colors_info=\u201d{}\u201d]<\/p>\n<p><\/p>\n<p>#Lin\u00adnan\u00adm\u00e4\u00adki #Las\u00adten\u00adP\u00e4iv\u00e4n\u00adS\u00e4\u00e4ti\u00f6 #knowl\u00adedge\u00adm\u00adan\u00adage\u00adment #cus\u00adtomer\u00adex\u00adpe\u00adri\u00adence #data #ana\u00adlyt\u00adics #Power\u00adBI #dat\u00ada\u00adplat\u00adform #report\u00ading #Data\u00adLake\u00adhouse #Microsof\u00adt\u00adAzure<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Chil\u00addren\u2019s Day Foun\u00adda\u00adtion, the non-prof\u00adit organ\u00adi\u00adsa\u00adtion behind Lin\u00adnan\u00adm\u00e4\u00adki Amuse\u00adment Park, has tak\u00aden sig\u00adnif\u00adi\u00adcant steps for\u00adward in knowl\u00adedge-based man\u00adage\u00adment in coop\u00ader\u00ada\u00adtion with Islet. In the mul\u00adti-phase project, the Foun\u00adda\u00adtion\u2019s report\u00ading and ana\u00adlyt\u00adics solu\u00adtion was replaced with a&nbsp;mod\u00adern cloud-based data plat\u00adform and com\u00adpre\u00adhen\u00adsive Pow\u00ader BI report\u00ading, as well as ana\u00adlyt\u00adics capa\u00adbil\u00adi\u00adties. The new solu\u00adtion will&nbsp;help&nbsp;[\u2026]<\/p>\n","protected":false},"author":20,"featured_media":237539,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"<p>[et_pb_section fb_built=\"1\" theme_builder_area=\"post_content\" _builder_version=\"4.24.3\" _module_preset=\"default\" da_is_popup=\"off\" da_exit_intent=\"off\" da_has_close=\"on\" da_alt_close=\"off\" da_dark_close=\"off\" da_not_modal=\"on\" da_is_singular=\"off\" da_with_loader=\"off\" da_has_shadow=\"on\" da_disable_devices=\"off|off|off\"][et_pb_row _builder_version=\"4.24.3\" _module_preset=\"default\" theme_builder_area=\"post_content\"][et_pb_column _builder_version=\"4.24.3\" _module_preset=\"default\" type=\"4_4\" theme_builder_area=\"post_content\"][et_pb_text _builder_version=\"4.24.3\" _module_preset=\"default\" theme_builder_area=\"post_content\" hover_enabled=\"0\" sticky_enabled=\"0\"]<\/p><p><strong>Lasten P\u00e4iv\u00e4n S\u00e4\u00e4ti\u00f6, Linnanm\u00e4en huvipuiston taustalla toimiva yleishy\u00f6dyllinen organisaatio, on ottanut merkitt\u00e4vi\u00e4 kehitysaskelia tiedolla johtamisessa yhteisty\u00f6ss\u00e4 Isletin kanssa. Monivaiheisessa projektissa s\u00e4\u00e4ti\u00f6n raportointi- ja analytiikkaratkaisu korvattiin modernilla pilvipohjaisella data-alustalla ja kattavalla Power BI -raportoinnilla, sek\u00e4 analysointikyvykkyyksill\u00e4. Uusi ratkaisu auttaa Linnanm\u00e4ke\u00e4 optimoimaan asiakaskokemusta, hallinnoimaan resursseja paremmin ja tukemaan s\u00e4\u00e4ti\u00f6n t\u00e4rke\u00e4\u00e4 ty\u00f6t\u00e4.<\/strong><\/p><p>\u00a0<\/p><h2><strong>L\u00e4ht\u00f6tilanne \u2013 tiedon rajoittunut hy\u00f6dynt\u00e4minen<\/strong><\/h2><p>Lasten P\u00e4iv\u00e4n S\u00e4\u00e4ti\u00f6n tavoitteena on mahdollistaa ikimuistoisia huvittelukokemuksia suomalaisille ja samalla ker\u00e4t\u00e4 varoja lastensuojeluty\u00f6h\u00f6n. Linnanm\u00e4en huvipuiston operatiivinen johtaminen perustui kuitenkin pitk\u00e4lti vanhentuneeseen raportointij\u00e4rjestelm\u00e4\u00e4n, joka nojasi ulkoisen toimittajan yll\u00e4pit\u00e4m\u00e4\u00e4n tietoarkkitehtuuriin. Aikaisempi ratkaisu oli teknisesti vanhentunut, rajoittunut ja vaikeasti laajennettavissa. P\u00e4ivitt\u00e4inen tiedolla johtaminen oli k\u00e4yt\u00e4nn\u00f6ss\u00e4 Excel-raporttien varassa, ja merkitt\u00e4v\u00e4 osa raportointity\u00f6st\u00e4 oli manuaalista, mik\u00e4 rajoitti kyky\u00e4 tehd\u00e4 ketteri\u00e4 p\u00e4\u00e4t\u00f6ksi\u00e4.<\/p><p>Raportointiratkaisun haasteina olivat muun muassa k\u00e4ytt\u00f6katkot, rajattu tietol\u00e4hteiden m\u00e4\u00e4r\u00e4, sek\u00e4 v\u00e4h\u00e4inen mahdollisuus tuottaa syv\u00e4llisemp\u00e4\u00e4 analytiikkaa. Linnanm\u00e4en j\u00e4rjestelm\u00e4t pystyiv\u00e4t tarjoamaan vain yksitt\u00e4isi\u00e4 taloudellisia ja operatiivisia mittareita, ja mik\u00e4li tietoa haluttiin yhdist\u00e4\u00e4 laajemmin budjettiin tai muihin tietoihin, jouduttiin k\u00e4\u00e4ntym\u00e4\u00e4n ulkoisen palveluntarjoajan puoleen. Tiedolla johtamisen perusta kaipasi siis perusteellista uudistamista, jotta organisaatio pystyisi seuraamaan ja optimoimaan toimintaansa ja tukemaan ydinmissiotaan lastensuojeluty\u00f6n hyv\u00e4ksi.<\/p><p>\u00a0<\/p><h2><strong>Ratkaisu \u2013 vaiheittain etenev\u00e4 modernisointi ja skaalautuva data-alusta Lakehouse-arkkitehtuurilla<\/strong><\/h2><p>Islet ja Lasten P\u00e4iv\u00e4n S\u00e4\u00e4ti\u00f6 aloittivat yhteisty\u00f6n datatiekartta-hankkeella, jonka tarkoituksena oli m\u00e4\u00e4ritell\u00e4 Linnanm\u00e4en tiedolla johtamisen tulevaisuuden tavoitetila ja luoda kokonaisarkkitehtuuri, joka tukisi organisaation pitk\u00e4n aikav\u00e4lin tavoitteita. T\u00e4m\u00e4n konsultointity\u00f6n aikana m\u00e4\u00e4ritettiin keskeiset datan l\u00e4hdej\u00e4rjestelm\u00e4t, tiedon rikastamisen mahdollisuudet, sek\u00e4 teknologiat kuten Microsoft Azure -pohjainen data-alusta ja Power BI -ty\u00f6kalu analytiikkaan ja visualisointiin.<\/p><p>Ensimm\u00e4inen konkreettinen kehitysaskel oli Power BI:n Proof of Concept (POC) -toteutus Linnanm\u00e4en olemassa olevan tietoarkkitehtuurin p\u00e4\u00e4lle. T\u00e4m\u00e4 POC-projekti auttoi Linnanm\u00e4ke\u00e4 ymm\u00e4rt\u00e4m\u00e4\u00e4n Power BI:n mahdollisuudet modernina analytiikkaty\u00f6kaluna ja sai organisaatiolta positiivista palautetta, mik\u00e4 vahvisti p\u00e4\u00e4t\u00f6st\u00e4 laajentaa ratkaisua.<\/p><p>Seuraavassa vaiheessa Islet toteutti uuden data-alustan Lakehouse-arkkitehtuurilla (Medallion-arkkitehtuuri) Microsoft Azure pilvipalveluun. Ratkaisun ytimen\u00e4 toimii Azure Synapse Analytics, joka mahdollistaa tehokkaan tiedonhallinnan ja -tuonnin useista l\u00e4hdej\u00e4rjestelmist\u00e4, kuten s\u00e4\u00e4ti\u00f6n toiminnanohjausj\u00e4rjestelm\u00e4st\u00e4, HR-j\u00e4rjestelmist\u00e4 ja kassaj\u00e4rjestelm\u00e4st\u00e4. Ratkaisu hy\u00f6dynt\u00e4\u00e4 Azuren Data Lakea, johon data kootaan yhteen eri j\u00e4rjestelmist\u00e4 ja luodaan pohja analyysille ja raportoinnille. Ratkaisuun on tuotu my\u00f6s s\u00e4\u00e4tiedot Ilmatieteen laitoksen (FMI) rajapinnasta. T\u00e4m\u00e4 mahdollistaa s\u00e4\u00e4tilan vaikutuksen arvioimisen asiakasvirtoihin, kannattavuuteen ja operatiivisiin toimiin.<\/p><p>Islet laajensi j\u00e4rjestelm\u00e4\u00e4 ottamalla mukaan uusia tietol\u00e4hteit\u00e4 ja raportointikokonaisuuksia. Power BI:n p\u00e4\u00e4lle rakennetut raportit palvelevat nyt monipuolisesti eri toimintoja \u2013 taloushallinnosta ja henkil\u00f6st\u00f6n suunnittelusta aina huvipuiston operatiiviseen johtamiseen saakka. Raportoinnissa otetaan huomioon muun muassa taloustiedot, henkil\u00f6st\u00f6kulut, laitteiden k\u00e4ytt\u00f6data ja huoltotoimenpiteet, sek\u00e4 lippu- ja kassaj\u00e4rjestelmien data.<\/p><p>\u00a0<\/p><h2><strong>Hy\u00f6dyt \u2013 ajantasainen tieto mahdollistaa ketter\u00e4n p\u00e4\u00e4t\u00f6ksenteon ja asiakaskokemuksen optimoinnin<\/strong><\/h2><p>Uuden arkkitehtuurin avulla Linnanm\u00e4ki on ottanut merkitt\u00e4vi\u00e4 harppauksia tiedolla johtamisessa. Pilvipohjainen data-alusta ja Power BI -raportointiratkaisu ovat tuoneet mukanaan merkitt\u00e4vi\u00e4 hy\u00f6tyj\u00e4, kuten datan l\u00e4pin\u00e4kyvyyden ja avoimuuden koko organisaatiolle. Ajantasainen tieto mahdollistaa tarkemman operatiivisen suunnittelun erityisesti sesonkiaikoina, jolloin asiakasm\u00e4\u00e4r\u00e4t vaihtelevat suuresti. Nyky\u00e4\u00e4n jokainen vakituinen ty\u00f6ntekij\u00e4 p\u00e4\u00e4see k\u00e4siksi Power BI -raportteihin ja voi seurata mittareita, jotka liittyv\u00e4t heille merkityksellisiin liiketoimintatietoihin.<\/p><p>Yksi konkreettisimmista esimerkeist\u00e4 datan hy\u00f6dynt\u00e4misest\u00e4 on s\u00e4\u00e4tietojen yhdist\u00e4minen asiakas- ja operatiivisiin tietoihin. S\u00e4\u00e4n vaikutus huvipuiston asiakasvirtoihin on merkitt\u00e4v\u00e4, ja ennusteet mahdollistavat resurssien optimoinnin jo ennen asiakasvirtojen saapumista.<\/p><p>[\/et_pb_text][et_pb_testimonial _builder_version=\"4.24.3\" _module_preset=\"default\" theme_builder_area=\"post_content\" author=\"Mikko Manninen\" company_name=\"Lasten P\u00e4iv\u00e4n S\u00e4\u00e4ti\u00f6\" job_title=\"CFO\" hover_enabled=\"0\" sticky_enabled=\"0\" title_text=\"Manninen (2)\" portrait_url=\"https:\/\/isletgroup.fi\/wp-content\/uploads\/2025\/01\/Manninen-2.png\"]<\/p><p>Pilvipohjainen ja visuaalinen ratkaisu mahdollistaa meille ajantasaisen n\u00e4kym\u00e4n toimintaan ja tukee p\u00e4\u00e4t\u00f6ksentekoa tilanteissa, joissa aikaisemmin olisimme voineet toimia vain retrospektiivisesti.<\/p><p>[\/et_pb_testimonial][et_pb_text _builder_version=\"4.24.3\" _module_preset=\"default\" theme_builder_area=\"post_content\" hover_enabled=\"0\" sticky_enabled=\"0\"]<\/p><p>Linnanm\u00e4en eri toiminnoille on toteutettu omat raportointikokonaisuutensa: talouden seurantaan viikkoraportointi, laitepalveluille huvipuistolaitteiden k\u00e4yt\u00f6n ja huollon raportointi, yritysmyynnille kohdistetut raportointiv\u00e4lineet ja ravintolatoiminnoille myynnin analysointi sek\u00e4 pelimyynti\u00e4 varten tarkempia data-analyysej\u00e4. Lis\u00e4ksi huvipuiston johtamiselle on rakennettu kokonaisvaltainen ty\u00f6p\u00f6yt\u00e4, jonka avulla seurata ydinmittareita.<\/p><p>\u00a0<\/p><h2><strong>Kehitysmatka jatkuu<\/strong><\/h2><p>Isletille on ollut erityinen kunnia saada ty\u00f6skennell\u00e4 Lasten P\u00e4iv\u00e4n S\u00e4\u00e4ti\u00f6n kaltaisen organisaation kanssa, joka tekee t\u00e4rke\u00e4\u00e4 ty\u00f6t\u00e4 lastensuojelun hyv\u00e4ksi.<\/p><p>[\/et_pb_text][et_pb_testimonial _builder_version=\"4.24.3\" _module_preset=\"default\" theme_builder_area=\"post_content\" author=\"Janne Anttila\" job_title=\"CBO - Data, Analytics & AI\" company_name=\"Islet Group\" title_text=\"Janne_Anttila_Beanie_Round\" portrait_url=\"https:\/\/isletgroup.fi\/wp-content\/uploads\/2021\/02\/Janne_Anttila_Beanie_Round.png\" hover_enabled=\"0\" sticky_enabled=\"0\"]<\/p><p>Olemme iloisia siit\u00e4, ett\u00e4 saamme olla tukemassa Lasten P\u00e4iv\u00e4n S\u00e4\u00e4ti\u00f6t\u00e4 tiedolla johtamisen kehityksess\u00e4. On ollut hienoa n\u00e4hd\u00e4, miten Linnanm\u00e4ki on saanut datan aidosti osaksi p\u00e4\u00e4t\u00f6ksentekoa ja liiketoiminnan kehitt\u00e4mist\u00e4. Yhteisty\u00f6n merkitys korostuu erityisesti, kun voimme auttaa organisaatiota, jonka ty\u00f6 tukee yhteiskunnallisesti merkitt\u00e4vi\u00e4 tavoitteita.<\/p><p>[\/et_pb_testimonial][et_pb_text _builder_version=\"4.24.3\" _module_preset=\"default\" theme_builder_area=\"post_content\" hover_enabled=\"0\" sticky_enabled=\"0\"]<\/p><p>Linnanm\u00e4ell\u00e4 on viel\u00e4 kehitysmatkaa edess\u00e4\u00e4n, sill\u00e4 organisaatio haluaa jatkossakin parantaa tiedolla johtamisen kyvykkyyksi\u00e4\u00e4n. Tavoitteena on vahvistaa my\u00f6s sis\u00e4ist\u00e4 osaamista, jotta datan hy\u00f6dynt\u00e4mist\u00e4 voidaan laajentaa organisaation sis\u00e4ll\u00e4 entisest\u00e4\u00e4n.<\/p><p>[\/et_pb_text][et_pb_testimonial _builder_version=\"4.24.3\" _module_preset=\"default\" theme_builder_area=\"post_content\" author=\"Mikko Manninen\" job_title=\"CFO\" company_name=\"Lasten P\u00e4iv\u00e4n S\u00e4\u00e4ti\u00f6\" title_text=\"Manninen (2)\" portrait_url=\"https:\/\/isletgroup.fi\/wp-content\/uploads\/2025\/01\/Manninen-2.png\" hover_enabled=\"0\" sticky_enabled=\"0\"]<\/p><p>Uusi tiedolla johtamisen ratkaisu on avannut aivan uudenlaiset mahdollisuudet ymm\u00e4rt\u00e4\u00e4 ja kehitt\u00e4\u00e4 liiketoimintaamme. Olemme vasta matkamme alussa, mutta yhteisty\u00f6 Isletin kanssa on antanut meille erinomaiset valmiudet ottaa tiedolla johtaminen osaksi jokap\u00e4iv\u00e4ist\u00e4 toimintaamme.<\/p><p>[\/et_pb_testimonial][et_pb_text _builder_version=\"4.24.3\" _module_preset=\"default\" theme_builder_area=\"post_content\" hover_enabled=\"0\" sticky_enabled=\"0\"]<\/p><p>\u00a0<\/p><p>\u00a0<\/p><p><strong>- - - - -<\/strong><\/p><p><a href=\"https:\/\/www.linnanmaki.fi\/fi\/lasten-paivan-saatio\/\"><strong><em>Lasten P\u00e4iv\u00e4n S\u00e4\u00e4ti\u00f6<\/em><\/strong><\/a><em> on suomalainen s\u00e4\u00e4ti\u00f6, joka yll\u00e4pit\u00e4\u00e4 ja kehitt\u00e4\u00e4 Linnanm\u00e4en huvipuistoa Helsingiss\u00e4. S\u00e4\u00e4ti\u00f6n teht\u00e4v\u00e4n\u00e4 on ker\u00e4t\u00e4 varoja suomalaiseen lastensuojeluty\u00f6h\u00f6n kuuden lastensuojeluj\u00e4rjest\u00f6n hyv\u00e4ksi. Linnanm\u00e4en huvipuisto tarjoaa vuodesta toiseen riemua ja el\u00e4myksi\u00e4 hupipolvelta toiselle, ja samalla huvipuiston toiminnan tuotoilla tuetaan lastensuojeluty\u00f6t\u00e4.<\/em><\/p><p>\u00a0<\/p><p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\"1_4,1_4,1_2\" _builder_version=\"4.16\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" global_colors_info=\"{}\" theme_builder_area=\"post_content\"][et_pb_column type=\"1_4\" _builder_version=\"4.16\" custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\" theme_builder_area=\"post_content\"][\/et_pb_column][et_pb_column type=\"1_4\" _builder_version=\"4.16\" custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\" theme_builder_area=\"post_content\"][et_pb_image src=\"https:\/\/isletgroup.fi\/wp-content\/uploads\/2022\/02\/tomi-maukonen-round.png\" title_text=\"tomi-maukonen-round\" url_new_window=\"on\" align=\"center\" align_tablet=\"center\" align_phone=\"\" align_last_edited=\"on|desktop\" admin_label=\"Image\" _builder_version=\"4.16\" width=\"85%\" global_colors_info=\"{}\" theme_builder_area=\"post_content\"][\/et_pb_image][et_pb_text _builder_version=\"4.16\" custom_margin=\"|-10px||-30px|false|false\" global_colors_info=\"{}\" theme_builder_area=\"post_content\"]<\/p><p style=\"text-align: center;\">Tomi Maukonen<br \/>Myyntijohtaja, Isletter<br \/><a href=\"mailto:tomi.maukonen@isletgroup.fi\">tomi.maukonen@isletgroup.fi<\/a><br \/>+358 50 562 2952<\/p><p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\"1_2\" _builder_version=\"4.16\" custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\" theme_builder_area=\"post_content\"][et_pb_text admin_label=\"more information text (fill it if you want to)\" _builder_version=\"4.16\" custom_margin=\"||40px|||\" global_colors_info=\"{}\" theme_builder_area=\"post_content\"]<\/p><p>\u00a0<\/p><p>\u00a0<\/p><p>[\/et_pb_text][et_pb_button button_url=\"mailto:tomi.maukonen@isletgroup.fi\" url_new_window=\"on\" button_text=\"Ota yhteytt\u00e4\" button_alignment=\"center\" admin_label=\"get in touch button with email\" module_class=\"CTA_box_bedrock\" _builder_version=\"4.16\" custom_margin=\"140px||||false|false\" global_colors_info=\"{}\" button_text_size__hover_enabled=\"off\" button_one_text_size__hover_enabled=\"off\" button_two_text_size__hover_enabled=\"off\" button_text_color__hover_enabled=\"off\" button_one_text_color__hover_enabled=\"off\" button_two_text_color__hover_enabled=\"off\" button_border_width__hover_enabled=\"off\" button_one_border_width__hover_enabled=\"off\" button_two_border_width__hover_enabled=\"off\" button_border_color__hover_enabled=\"off\" button_one_border_color__hover_enabled=\"off\" button_two_border_color__hover_enabled=\"off\" button_border_radius__hover_enabled=\"off\" button_one_border_radius__hover_enabled=\"off\" button_two_border_radius__hover_enabled=\"off\" button_letter_spacing__hover_enabled=\"off\" button_one_letter_spacing__hover_enabled=\"off\" button_two_letter_spacing__hover_enabled=\"off\" button_bg_color__hover_enabled=\"off\" button_one_bg_color__hover_enabled=\"off\" button_two_bg_color__hover_enabled=\"off\" theme_builder_area=\"post_content\"][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\"4.24.3\" _module_preset=\"default\" theme_builder_area=\"post_content\"][et_pb_column _builder_version=\"4.24.3\" _module_preset=\"default\" type=\"4_4\" theme_builder_area=\"post_content\"][et_pb_text _builder_version=\"4.24.3\" _module_preset=\"default\" theme_builder_area=\"post_content\" hover_enabled=\"0\" sticky_enabled=\"0\"]<\/p><p>\u00a0<\/p><p>#Linnanm\u00e4ki #LastenP\u00e4iv\u00e4nS\u00e4\u00e4ti\u00f6 #tiedollajohtaminen #asiakaskokemus #data #analytiikka #PowerBI #data-alusta #raportointi #DataLakehouse #MicrosoftAzure<\/p><p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>","_et_gb_content_width":"","wp_typography_post_enhancements_disabled":false,"footnotes":""},"categories":[415,947,481],"tags":[],"class_list":["post-237550","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customers","category-linnanmaki_customer","category-references"],"acf":[],"_links":{"self":[{"href":"https:\/\/isletgroup.fi\/en\/wp-json\/wp\/v2\/posts\/237550","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/isletgroup.fi\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/isletgroup.fi\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/isletgroup.fi\/en\/wp-json\/wp\/v2\/users\/20"}],"replies":[{"embeddable":true,"href":"https:\/\/isletgroup.fi\/en\/wp-json\/wp\/v2\/comments?post=237550"}],"version-history":[{"count":6,"href":"https:\/\/isletgroup.fi\/en\/wp-json\/wp\/v2\/posts\/237550\/revisions"}],"predecessor-version":[{"id":237557,"href":"https:\/\/isletgroup.fi\/en\/wp-json\/wp\/v2\/posts\/237550\/revisions\/237557"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/isletgroup.fi\/en\/wp-json\/wp\/v2\/media\/237539"}],"wp:attachment":[{"href":"https:\/\/isletgroup.fi\/en\/wp-json\/wp\/v2\/media?parent=237550"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/isletgroup.fi\/en\/wp-json\/wp\/v2\/categories?post=237550"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/isletgroup.fi\/en\/wp-json\/wp\/v2\/tags?post=237550"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}